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Heritage Toyota

S. Burlington, VT

4.9
3,965 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,965 reviews

December 11, 2015

very helpful Very helpful and fast beating all expectations, would highly recommend. Just drove in without an appointment and it was taken care of promptly. ideal More

by ZZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom kulhowvick
Dec 14, 2015 -

Heritage Toyota responded

Many thanks for the kind words about the Heritage Toyota service department. Glad to hear everything went well. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 11, 2015

Great customer service I brought my car in to get some brake work done, and I was very pleased with the customer service here. Seth was very informative, friendly, and profe More

by Rbyrnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Dec 14, 2015 -

Heritage Toyota responded

Rbyrnes, We appreciate the opportunity to service your vehicle. Thank you for sharing your comments about Seth and Heritage Toyota Service. Our service team will be glad to help out next time your vehicle needs attention. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2015

Excellent Service Greeted quickly, the basic service was reviewed and was checked in very quickly. Service was done 15 minutes faster than estimated time, service was More

by DanaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Miles
Dec 10, 2015 -

Heritage Toyota responded

Dana, So nice to hear that your service appointment went smoothly! Thank you for posting your comments about Amber and our service department. We appreciate your recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2015

A+ for the young GUNN Huge THANKS to Angus Gunn... He helped us find the right vehicle for our family, for the right price...at the time when we needed it most. He was More

by Ladd2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Angus Gunn
Dec 08, 2015 -

Heritage Toyota responded

Chris & Amy, Thank you for sharing the excellent experience you had working with Angus. I'm glad he was so helpful in finding a truck that fits your needs and budget. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 07, 2015

Amazing! Over the top dealership. The minute I walked thru the door I was greeted by someone who offered to help me and offered me coffee which was very nice. My sales person Eleni Flo More

by lbresett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eleni Floyd, Nick Zagres, Jason Dillon
Dec 08, 2015 -

Heritage Toyota responded

What a great endorsement of the H Team! It's so nice to hear that everyone worked together to provide you with an excellent purchasing experience. Thank you for taking the time to mention the individual staff members who helped out. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 07, 2015

Great Place to Buy A Car! We shopped around before coming into Heritage and we were so impressed by the service we received, that we'll never go anywhere else again. Jason was More

by efrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Jason Dillon
Dec 08, 2015 -

Heritage Toyota responded

What a great review! We appreciate you spending your time to post on DealerRater. I'm glad Jason and Nick were so helpful. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2015

Exceptional!!! I started by emailing Heritage Toyota and Rick got back to me very quickly! He set a convenient time to come by the dealership and introduced me to M More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stoner
Dec 07, 2015 -

Heritage Toyota responded

Brian, Thank you for posting a stellar review! I'm glad Adam and the rest of the team were so great to work with. Enjoy you new Tacoma! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2015

Flat tire I had a flat tire and drove to heritage to see if they could patch it but they were not able to so I ended up having to get all new tires. I didn't w More

by Gin blossom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom from service
Dec 07, 2015 -

Heritage Toyota responded

We appreciate you taking the time to share your experience. It's great to hear your visit went so smoothly. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 04, 2015

Need new battery. It was done right and fairly quickly. No problems. Just drove in without an appointment and it was taken care of promptly and for a reasonable price. Added words to make up 25 total. More

by jgersbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Dec 04, 2015 -

Heritage Toyota responded

Thank you for sharing your comments. It's great to hear that your visit to our service department went so smoothly. And thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 03, 2015

Excellent service Amber provided excellent customer service. She was professional & personable. She listened and responded well to my questions. She was very thoroug More

by VTshopper55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Dec 04, 2015 -

Heritage Toyota responded

Glad to hear Amber was so helpful. Thank you for taking the time to post a review. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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