Hertrich Chrysler Dodge Jeep Ram of Elkton
Elkton, MD
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I purchased a new car from Hertrich of Elkton on June 14th, 2023. I just received my registration on August 28th. The wait was 10 weeks and car cost >38k. Every person I saw or talked with told me differ 14th, 2023. I just received my registration on August 28th. The wait was 10 weeks and car cost >38k. Every person I saw or talked with told me different lies. It turned out the dealer title request was rejected. I live in Delaware and went to motor vehicles myself to get a third temporary tag. I still don’t have a Delaware permanent license plate. Overall a horrible experience with incompetent people. No one cared enough to follow up with me on the wait time for documents after I answered their survey for Dodge. The dealership had all its money by June 19th. More
I wasn't happy with the recon fee. All of this work should be done before you put the price on the car. Where the bumper meets the fender. There is a gap on both sides. Your certified All of this work should be done before you put the price on the car. Where the bumper meets the fender. There is a gap on both sides. Your certified Inspection should have caught this. I have been waiting since 6/9/ to have it repaired. More
Our sales consultant was George Skillman. The model I was interested in was at another dealership. George did a lot of legwork to make sure I could get the truck I wanted. The model I was interested in was at another dealership. George did a lot of legwork to make sure I could get the truck I wanted. More
We were extremely Happy with all aspects of Our experience with Hertrich !!! Eric and the staff made the purchase of our vehicle stress free and enjoyable. experience with Hertrich !!! Eric and the staff made the purchase of our vehicle stress free and enjoyable. More
I went in and spoke with George skillman as my primary salesman he was so helpful and showed me the perfect truck! after speaking with multiple dealers I was losing hope but George helped me find the perf salesman he was so helpful and showed me the perfect truck! after speaking with multiple dealers I was losing hope but George helped me find the perfect truck in this crazy market thank you! More
The dealership made things easy for us. We were able to complete our purchase quickly and efficiently. We have had other past car dealership experiences where we have spent hours at the dea We were able to complete our purchase quickly and efficiently. We have had other past car dealership experiences where we have spent hours at the dealership so we were dreading it. But this dealership got us in and out and we were super happy with everything. More