Hertz Car Sales Houston

I was very interested in one of their Nissan cargo van so I emailed them asking more info, they emailed back, I replied and they never contacted me again. I emailed them asking more info, they emailed back, I replied and they never contacted me again. More

These people could care less KATY SALES LOCATION: Went in to test drive & hopefully buy one of the 4 advertised vehicles that were posted on website and called first to confirm be KATY SALES LOCATION: Went in to test drive & hopefully buy one of the 4 advertised vehicles that were posted on website and called first to confirm before driving across town. Christian confirmed car availability and pricing. We showed up and none of the vehicles were actually 'processed,' but he showed us a similar vehicle. We took a test drive and returned to...nothing. He was nowhere...no explanation, no warning..no instructions for us. Other sales people were eating at their desk, staring into space and just looked at us sitting at an empty desk. Finally, another sales guy appeared who said Christian was not there or in the back or something vague and asked if we liked the car. We said yes, asked about paint damage and he just kinda shrugged it off and asked if we wanted to look at another car. Then he dismissed himself, without explanation, to move that car we had test driven back into proper space & then stopped to greet other incoming customers outside leaving my son & I sitting at an empty desk again. I'm talking about a long period of time. He finally came over to us (standing..body language dismissing us) and said 'they' would call when the car we came to see was ready but he didn't ask for contact info. I asked how we could be contacted if no one asked for my phone or email. He wrote down my number on a torn piece of scrap paper with no name & tossed it into the top drawer of Christian's desk. We left completely dumbfounded at our experience and felt totally discriminated against. We got into our car, started the A/C & looked up through the glass windows to see our MIA salesman sitting down at his desk, miraculously having reappeared as soon as we left. This location's disinterested, dismissive & discriminating attitude is shameful. SEE FOLLOW UP REVIEW FOR THEIR GULF FREEWAY/HOUSTON SOUTH LOCATION More