Hertz Car Sales Richmond

We test drove a vehicle we saw online, on a Friday around 6pm. we liked it and indicated we were coming back on Monday to complete the transaction. They set us up for an appointment at 6pm Monday. Saturday m 6pm. we liked it and indicated we were coming back on Monday to complete the transaction. They set us up for an appointment at 6pm Monday. Saturday morning, I get a call from sales, stating someone is trying to buy the vehicle at Carvana. Salesperson and her boss stated they would hold the vehicle only if I signed a financing contract with them. I told them that I already have financing lined up. They would not hold the car. It was such a hassle buying from them. Why they would not hold a vehicle for 48 hours when a customer has indicated their interest, is beyond me. They could always release the car back to the public view if the customer does not return as promised. 48 hours as a show of good faith in a very competitive business, would have been a good way to earn a loyal customer base. We returned to Carmax, where the car-buying experience is always pleasant, no hassling to sign extra papers just for a car hold. This would be our 4th vehicle from CarMax. That is how to build a customer base. More

Megan was great, beyond that? Never heard back from management would have bought, but never even got started couldn't get past its here! Thanks management would have bought, but never even got started couldn't get past its here! Thanks More