My Review Of Hilbish Ford :
When we bought our used car last month I was so impressed with the helpfulness and care I received. The saleman and used car manager couldn't be nicer. I believe they would have handed me the moon, if possible. Little did I know, due to the car needing some repair/cleaning, my nightmare was beginning. First, I had to submit important documents TWICE because they lost the first copies. I waited over a week (not able to drive the car), waiting for a one day repair to be made. Everytime I spoke with the used car department, I mentioned that the backseat needed cleaning. They failed to take care of this issue, then were rude to me because "they couldn't REMEMBER the agreement." I had to obtain a copy of the agreement, and there it was written in plain English. My husband had recorded a call where the used car manager assured us that the work would be done. We never received an apology for their mistake :( They just dismissed us and walked away.
Hilbish Ford...you SOLD me a car, you didn't GIVE me a car. NEVER treat your customers in the shabby manner you dismissed me today!! I will never step foot on your lot again!! Count on it!!
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