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Hilton Head BMW

Bluffton, SC

Overview
Reviews
Vehicles
4.7
388 Reviews
Call Dealership (843) 815-1501

1230 Fording Island Rd

Bluffton, SC

29910

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Showing 388 reviews

April 11, 2024

They are Courteous, efficient and follow up with good communications. Completed work on time. Nice to work with. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Apr 13, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a courteous and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 11, 2024

Kobey Dodge did a great job in making us feel good about our purchase. Her post closing follow up included coming to our home and spending time going over all of the new technology. We really appreciated he More

by ezaik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kobey Dodge
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Apr 12, 2024 -

Hilton Head BMW responded

That sounds like a fantastic experience with Kobey at the dealership! It's great to hear that she made you feel good about your purchase and went the extra mile with the post-closing follow-up. Enjoy your new vehicle!

Helpful
April 09, 2024

Great service! Very speedy & on time. Great dealer! Good refreshments. Nice waiting area. Respectful employees. More

by Carol Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
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Apr 10, 2024 -

Hilton Head BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 09, 2024

I have had only great experiences with this dealership! Service is always prompt and excellent. Brad is my service agent and he is top notch! More

by Jridilla52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Woodcock
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Apr 11, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Brad provided top-notch assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 04, 2024

Very thorough and professional Brad did a nice job of keeping us informed and options on service More

by Johnjwasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Apr 06, 2024 -

Hilton Head BMW responded

It's fantastic to hear that you had a great experience and that Brad provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 01, 2024

Fast, attentive, and knowledgeable. We had scheduled a test drive and left with the vehicle we wanted. More

by Joe Stephan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher "CJ" Gallagher
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Apr 05, 2024 -

Hilton Head BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
March 30, 2024

Understood my vehicles needs and wants while they worked within my budget. Very low pressure experience while ensuring that all of my criteria were met, including the price More

by KayakinDan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gresenz
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Apr 04, 2024 -

Hilton Head BMW responded

It's great to hear that you had a positive experience! We strive to understand our customers' needs and wants while staying within their budget. Our goal is to provide a low-pressure environment and ensure that all criteria, including the price, are met to your satisfaction. Enjoy your new vehicle!

Helpful
March 30, 2024

Stephanie makes designing and delivery of a BMW a breeze and fun! Have used her two times now! Will always use Stephanie! If you visit BMW please ask for her! You will never be disappointed!! More

by Juliecampdds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
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Apr 04, 2024 -

Hilton Head BMW responded

Thank you for sharing your experience with Stephanie at Hilton Head BMW! We're thrilled to hear that she made the process of designing and delivering your BMW a breeze and enjoyable. It's fantastic that you've used her services twice and plan to continue doing so in the future. We appreciate your recommendation and will be sure to pass along your kind words to Stephanie. We look forward to serving you again!

Helpful
March 29, 2024

Excellent description of needed services. Kept me well informed of timeline during the service. Highly recommend the service department at Hilton Head BMW. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Apr 04, 2024 -

Hilton Head BMW responded

It's great to hear about your excellent experience at the service department of Hilton Head BMW! We're thrilled that they provided you with detailed information about needed services and kept you well-informed throughout the process. Thank you for recommending our service department. We're here to ensure your continued satisfaction with our services.

Helpful
March 29, 2024

Best sales & service department I’ve ever used. Sales manager went out of his way to make a loaner available. Service department kept me notified through process. More

by Bobnyse73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck de Carlo
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Apr 04, 2024 -

Hilton Head BMW responded

That's wonderful to hear about your experience with our dealership! We're delighted that you found our sales and service departments to be the best you've ever used. It's great to know that our sales manager went out of his way to make a loaner available for you and that our service department kept you well-informed throughout the process. Thank you for choosing us. We're here to ensure your continued satisfaction with our dealership.

Helpful
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