It is with the utmost pleasure to compliment your sales representative Stephanie Sullivan. I had the opportunity to purchase the very same vehicle in Melbourne, Florida and almost did! The deal breaker in Melbourne was the sales agent, his continuous BS and pressure but mostly,his inability to understand my wants and needs
Their vehicle had less miles on it and certainly Melbourne was a closer BMW Dealership then Hilton Head, a six hour trip away. However after talking to Ms. Sullivan on the telephone and explaining my wants and needs, I felt she had a legitimate, concerned for my demands and without showing doubt as to the distance relationship, she exhibit herself has a sincere customer dedicated sales person. With no pressure or hassles, she answered my questions and concern and made every attempt to meet my needs both, in a vehicle and within my financial objectives. Her professional sales abilities, transmitted honesty and sincerity from the onset of the sale to the delivery of my car..
In concluding, the drive to Hilton Head to purchase my 740i and meet and deal with Ms. Sullivan added back my confidence and has preserved the creditability of the BMW world.
Thanks Hilton Head BMW and Stephanie Sullivan, that's the way to do it!