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Hilton Head Hyundai

225 Drivers Way, Hardeeville, South Carolina 29927
Sales: (843) 208-1234

Makes: Hyundai|Service Center
 
Good
70% Recommend

Overall Rating 3.8

109 Lifetime Reviews

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Hilton Head Hyundai
109 Lifetime Reviews
Hilton Head Hyundai Info
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109 Dealership Reviews
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Reason For Visit
Sales (New)

"Stay away from this place"

Stay away from this place!!!!! The absolute worse experience I've even been involved with. The one star rating that I'm forced to give is too high!! My daughter went there and 6 hrs later came home crying about her experience! My wife and I bought a car there a few months ago and the experience was good. But the staff has changed and the new Management staff is horrible!! The new manager Mike Butt apparently doesn't know what customer service is! If your told you can do something and then it turns out that you can't, that's leading people on. Typical car business crap. But it's ok. She went the next day and bought from Savannah Hyundai and had a great experience. Looks like that's our new Hyundai dealer now. Hilton Head Hyundai should have left the staff the way it was. Will never visit there for any reason.

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Employees dealt with

Sales manager


Reason For Visit
Sales (New)

"LOVE MY HYUNDAIS & THIS DEALERSHIP"

We just purchased our fourth Hyundai from this dealership. Our experience from sales to service has always been great. The latest, started with dealing with Justin on the internet and then our salesperson Stephanie. The entire experience was great. When we owned our Tuscon we encountered a mechanical issue while in Columbia, SC. The dealership in Columbia was awful, refused to provide us a loaner and fortunately were able to be brought back by a coworker at the conference. HH Hyundai provided a loaner and interfaced with the other dealership. Final correction of the actual problem was made by Hilton Head Hyundai. They made a difficult experience tolerable!

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Employees dealt with

Justin Price, Craig, T Williams


Reason For Visit
Service

"Horrendous"

If you would like a service department that can't fix anything (including a simple power lock) and gives your limited, top of the line vehicles back to you DAMAGED, and hopes you won't notice, then this is the dealership for you! In the past 6 months we have had the most outrageous experiences with this dealership in regards to 2 out of our 4 Hyundai vehicles... you'd think they would take pride in their work and value customers who have multiples of their vehicles. We may never own Hyundai's again.

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Employees dealt with

Jessica & Dan


Reason For Visit
Sales (New)

"This is my THIRD Hyundai purchased and this place is..."

This is my THIRD Hyundai purchased and this place is AWESOME!! From sales, to service, to management everyone treated me like I was more than just a customer. The professionalism was A1, and my car buying experience was once again an amazing one (that's why I keep coming back).

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Employees dealt with

Manager


Reason For Visit
Service

"I have owned two hyundai's and always serviced them..."

I have owned two hyundai's and always serviced them at hyundai dealerships but above all Hilton Head Hyundais service is above all others. They treat people like family at all times regardless of the type vehicle you drive. Their prices compared to others is resonable and dosen't make you feel as if their taking advantage of your pocket. I always recommend to my friends to drive a hyundai and to serice it at Hilton Head Hyundai. Thanks for the great job you do NATHAN L. ROBINSON

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Employees dealt with

CJ Gallagher


Reason For Visit
Sales (New)

"MY WIFE AND I JUST BOUGHT A 2014 EQUUS. OUR SALESMAN WAS..."

MY WIFE AND I JUST BOUGHT A 2014 EQUUS. OUR SALESMAN WAS ANTONIO Castellano AND HE COULD NOT HAVE BEEN MORE OF A GENTLEMAN. WE WERE ALSO PROUD TO BUY FROM HIM AS HE HAS SERVED OUR COUNTRY VALIANTLY [ MARINES] IN AFGANISTAN. HE STILL SERVES AS DOES HIS WIFE .THANK YOU BOTH.

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Employees dealt with

ANTONIO Castellano


Reason For Visit
Service

"First of all you spend 30,000 on your car and expect it..."

First of all you spend 30,000 on your car and expect it to last at least a year. I go to the dealer thinking I have a flat to only know its a cracked rim in which I have never cracked a rim no damage to the tire. They tell me it's not covered even though I bought the extended protection plan for wheels and tires. All a load of bs wish I never bought the stupid car

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Employees dealt with

Service guy corey


Reason For Visit
Service

"The service department at this dealership was phenomenal!..."

The service department at this dealership was phenomenal! I am from out of town and was on a strict time limit, I called and spoke with Corey who told me to bring my car right over and we would get it in as fast as we could. Even though I had a Honda he said that they were able to service it before I left to go back home. Jessica came out of her office and spoke with me and reassured me they would take care of my vehicle. While in the waiting room CJ walked past and asked if I needed coffee, soda, or anything that would help my visit there. By far the best service department that I have dealt with. Keep up the good work !!

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Employees dealt with

Corey Rhoads, CJ Gallagher, Jessica Marsh-Brown


Reason For Visit
Service

"Very friendly and experienced staff. Hilton head hyundai..."

Very friendly and experienced staff. Hilton head hyundai is the best service department i have ever been to. I travel 20 miles and i drive past numerous dealerships jut to have my car serviced here

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Employees dealt with

Jessica, Stephen


Reason For Visit
Service

"Came in for an oil change while vacationing. Service was..."

Came in for an oil change while vacationing. Service was excellent. Everyone at the dealership that I interacted with was friendly, asking if I needed anything to make my time there comfortable. Pricing was reasonable.

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Employees dealt with

C. Rhoads in service
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