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Hoffman Audi of New London

New London, CT

4.8
494 Reviews

490 Broad St

New London, CT

06320

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Showing 494 reviews

June 29, 2016

Easy and Seamless Our experience was simple and easy. Our salesperson went above and beyond to ensure the vehicle we wanted was ready and delivered with a very minimal More

by TIMCOCHRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Blonshine
Jul 13, 2016 -

Hoffman Audi of New London responded

Thank you TIMCOCHRAN for choosing Hoffman Audi of New London and sharing your story! Raquel is dedicated to providing the highest level of customer service. We trust you are loving your new vehicle and we look forward to servicing it for you in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 24, 2016

Great Service! High quality customer service is clearly the priority at Hoffman Audi of New London. I am consistently impressed by how thorough and friendly the sta More

by ANGELACLEMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T.J. Zongol
Jul 13, 2016 -

Hoffman Audi of New London responded

Hi ANGELACLEMMONS! Thank you for trusting Hoffman Audi of New London service! We value your feedback and appreciate that you trust our team to keep your TT well maintained. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 22, 2016

Good experience Being upfront and understanding what our intentions were was very helpful. To not be pressured and take it at the pace we wanted was also calming. More

by BDLAPERLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter DeVylder
Jul 13, 2016 -

Hoffman Audi of New London responded

Hi BDLAPERLE, We are pleased to read that at your recent experience with our Audi Brand Specialist, Peter was helpful and worthy of a 5-star rating from you. We trust you are loving your new purchase and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 20, 2016

Excellent service as promised. On time, thorough, pleasant and as promised! Always a pleasure. I would go back anytime. No surprises and car was returned clean and vacuumed. Thank More

by KSHLUGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Jul 13, 2016 -

Hoffman Audi of New London responded

Thank you KSHLUGER for trusting Hoffman Audi of New London service. We appreciate the opportunity to ensure your vehicle is running most efficiently and are always happy to deliver it back to you nicely washed. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 18, 2016

great people outstanding staff this is my thrid AUDI....What else can i say.........My new TTS TURNS HEADS,,IT IS ALMOST EMBARASING...BUT I WI'LL DEAL WITH IT AND SECRETLY I LOVE A More

by EGCMC1140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Raquel Blonshine, Chris Zaino
Jul 13, 2016 -

Hoffman Audi of New London responded

EGCMC1140, Thank you for choosing Hoffman Audi of New London to purchase your third Audi! We have a great team that is dedicated to ensuring you are completely satisfied with your vehicle. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 17, 2016

All fine. Great service and pleasant staff, but too many words needed to fill this space.enough already I said it all.twenty five is too lond More

by CSCHWARTZ514
Recommend Dealer
Yes
Employees Worked With
Joe Thomas, Mark Steponaitis
Jul 13, 2016 -

Hoffman Audi of New London responded

Hello CSCHWARTZ514, Thank you for choosing Hoffman Audi of New London to keep your Audi well maintained and running most efficiently. We appreciate your feed back and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 17, 2016

New Car Delivery Very professional and courteous staff. Looking forward dealing with Hoffman with other purchases. Had excellent follow-up with Clint and will return i More

by SAMKPPL
Recommend Dealer
Yes
Employees Worked With
Clint Riley
Jul 13, 2016 -

Hoffman Audi of New London responded

SAMKPPL, Thank you for choosing Hoffman Audi of New London to purchase your new Audi! We appreciate that you trusted the knowledge and dedication of our Audi Brand Specialist, Clint to ensure you drove home in the exact vehicle you wanted. We look forward to servicing your vehicle for you for the years ahead. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 15, 2016

Solid Dealership I've been taking my A4 to Hoffman since I purchased it in 2014. Their communication is great and the work is always done on time. The use of the loa More

by FIELDCHRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Jul 13, 2016 -

Hoffman Audi of New London responded

FIELDCHRIS, We truly appreciate your loyalty to our service department for the past two years. Our Audi team is committed to providing an excellent experience while getting you back on the road quickly. We are glad to hear you enjoyed your loaner vehicle and we look forward to the opportunity to serve you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 13, 2016

Great experience I have had many different cars.over my many years of driving and have had them serviced at many different dealerships, Hoffman Audi of New London was More

by TMPHLP101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Parker
Jul 13, 2016 -

Hoffman Audi of New London responded

Hello TMPHLP101, Thank you for choosing Hoffman Audi of New London for your service needs. We are so pleased to read that your recent experience was the best by far. Our team is dedicated to providing a quick and efficient visit. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 13, 2016

Leaking oil from engine Dealer diagnosed leaking cam solenoids on my 2006 audi a6 avant. Good communication and explanation of costs to repair. I like the texting feature the More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis
Jul 13, 2016 -

Hoffman Audi of New London responded

Thank you John for trusting Hoffman Audi of New London to address your oil leak. Mark is always happy to ensure you are well informed of your vehicles needs. We appreciate your feedback and are thrilled to hear you like our texting feature. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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