Hoffman Audi of New London

Pre-owned or new? I originally went to the dealership to test drive a slightly used 2016 A3. The car was at a sister dealership but I was promised it would be there the I originally went to the dealership to test drive a slightly used 2016 A3. The car was at a sister dealership but I was promised it would be there the next day. It was not so I drove a new '16 A3. I also drove a 2017 A4. I never looked back. I have only had it a few days but I love it. The negotiation process was not unpleasant but not my favorite part of the exercise. Raquel is a pleasant and knowledgeable sales consultant. More

Great Experience! Clint was very knowledgeable and professional throughout the whole process. I wanted a certain trim with very specific options and packages and he cal Clint was very knowledgeable and professional throughout the whole process. I wanted a certain trim with very specific options and packages and he called me the day he found out the car was scheduled to arrive on the lot. The test drive and purchase went smoothly and he made sure I was satisfied with my new A4. I would certainly recommend Clint and Hoffman Audi for a new car purchase. More

Pleasantly Surprised I inquired about a used car on the lot and was called within a few minutes about the car. When I arrived I was pleasantly surprised by the attention a I inquired about a used car on the lot and was called within a few minutes about the car. When I arrived I was pleasantly surprised by the attention and professionalism without any pushy attitude. Bob and Chris were very busy but still took the time to sit with me and negotiate a fair deal with no pressure. I highly recommend Hoffman Audi! More

excellent service , offered a new A6 as a loaner car. very nice new facilities. We have purchased two cars from Hoffman Audi and have always enjoyed working with Bob C , offered a new A6 as a loaner car. very nice new facilities. We have purchased two cars from Hoffman Audi and have always enjoyed working with Bob Cope. More

Professional, Efficient and very personable. No issues visiting this facility. Timely and efficient service made this a pleasure. You could tell that the pleasant telephone conversation with Mark No issues visiting this facility. Timely and efficient service made this a pleasure. You could tell that the pleasant telephone conversation with Mark would lead to a great visit at the store. More

Excellent Sales Experience This is my second purchase from this dealership and Peter. Peter knows what I like and gets things accomplished quickly. Even my seats were preset c This is my second purchase from this dealership and Peter. Peter knows what I like and gets things accomplished quickly. Even my seats were preset correctly! More

Excellence at its best I have had numerous awful experiences with Hoffman Audi of Hartford, which I have bought two A4's from in the past. Hoffman Audi of New London is an e I have had numerous awful experiences with Hoffman Audi of Hartford, which I have bought two A4's from in the past. Hoffman Audi of New London is an exemplary model which not only rei statutes my trust in the Hoffman family, but the Audi brand. This dealership went above and beyond to not only remedy the issues I had with Hoffman of Hartford, but to remind me what it means to be an Audi owner. Steve and the entire team at Hoffman New London have created a business model worthy of emulation. Well done gentlemen. More

Consistently Good HNL service has been excellent for my Q7. I never have trouble with scheduling when convenient for me and the work is done right the first time. HNL service has been excellent for my Q7. I never have trouble with scheduling when convenient for me and the work is done right the first time. More

Excellent experience. Having decided on what type of car we wanted we worked with Raquel and found a great car at a great price! The dealership makes you feel very welcome Having decided on what type of car we wanted we worked with Raquel and found a great car at a great price! The dealership makes you feel very welcome and listen to your wants, needs, and desires then helps you through making it happen. More

Tires Feathering, 2014 A4 September 2015 I took my car in because the tires were feathering. This should not be happening at 17000 miles. Needless to say, Tom the service rep s September 2015 I took my car in because the tires were feathering. This should not be happening at 17000 miles. Needless to say, Tom the service rep said the tires are only rated for 20 to 30k anyway. Anybody who has experienced feathering knows that it only gets worse. The car use to be a pleasure to drive. You spend good money on a car like this you expect more. Not happy More