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Hoffman Audi of New London

New London, CT

4.8
495 Reviews

490 Broad St

New London, CT

06320

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Showing 495 reviews

August 08, 2011

My experience with dealers (wide range of cars and years) when it came to service has always left me with a bad taste in my mouth and searching for independent service. Having recently purchased a previousl More

by richbenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Service Manager
July 30, 2011

It has been my pleasure purchasing a vehicle from Hoffman Audi of New London. Ken (sales person) and Bob (sales manager) have been very friendly and professional. I would not hesitate to purchase from them More

by ctporsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Bob Cope
July 03, 2011

Ordered an 2011 Audi Q7. Worked with Bob on and off for a year as a I looked at various Audi cars. Once settled on a Q7 and ordered it, Bob said it would be in the first week of June and it was. First ti More

by louba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Carlos G, Bob Cope
June 15, 2011

Mark was very responsive to my requests and was timely in completing the service. Have had my Audi's serviced there for 13 years. thanks More

by math13b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Mark Steponaitis
June 14, 2011

Carlos was honest, straight forward and hardworking. I would recommend him to all of my friends. You are lucky to have him on your team. Carol R More

by cannonball333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Grisanty
June 07, 2011

I drove my 2007 A4 four hours from New Jersey to see a 2010 A4 Avant P+ with the 18" Sport Package in the precise color I was looking for. The car had been listed on-line with a good selection of photos More

by carlbanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zaino, Bob Cope, Joe Thomas, Joe Thomas, Bob Cope, Chris Zaino
June 03, 2011

It's nice to find a place that still knows what good service is. Mark goes the extra mile to make sure that you are taken care of. If you have questions about the repair or the condition of related pa More

by a4b599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Steponaitis, Mark Steponaitis
June 01, 2011

Ken & Joe were both a pleasure to work with when I stopped in to look for an Audi. I would and have recommended Hoffman to family and friends. I look forward to working with these guys in the future More

by rsevieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Frey & Joe Thomas, Joe Thomas
May 26, 2011

By far the best new or used car purchasing experience I've had. Carlos Grisanty was honest, forthcoming, and genuinely trying to get me a good deal. The finance manager, Bob Cope, also got me a great fin More

by kmsweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Grisanty
May 12, 2011

I was so impressed with Hoffman audi. The staff and price was the main reason i chose them, but I was given a similar price at a closer dealership but chose Hoffman because of the customer service. th More

by whitney duncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Cope, Chris Zaino, JoeThomas, Joe Thomas, Bob Cope, Chris Zaino
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