Honda Cars of McKinney

Jim Holmes was very professional during the sales process. He made our decision to purchase a Honda over the Chevrolet Malabu easy. His honesty in the sales process was refreshing. Since we paid process. He made our decision to purchase a Honda over the Chevrolet Malabu easy. His honesty in the sales process was refreshing. Since we paid cash he was the only person we really had to negotiate with. He represened the dealership in a positve way. His follow up after the sale was good and timely. We will recommend the dealership and especially Jim More

The service and deal I received was amazing!!!! I should've come to the dealership when I first began looking for cars 6 months ago. Anthony and Bart were so patient with me on purchasing my car. I should've come to the dealership when I first began looking for cars 6 months ago. Anthony and Bart were so patient with me on purchasing my car. I wanted to make the right decision. Anthony must have driven at least 10 plus cars with me and if I wanted to drive 10 more he would've. Anthony was great. He searched the lot as many times as I wanted to find the right car. We drove used and new cars. Anthony really helped me make the right decision. Bart was great. He took care of me from the get go. He didn't operate from his office, he personally came out multiple times and took care of me. He was interested in my personal needs for the car I wanted vs. just getting me in the most expensive car, or car I didn't really want. He was fantastic. I would highly recommend this dealership to everyone I know. As a matter of fact I tell everyone that asks me about my car where I got it and who to ask for. Thank you Bart and Anthony More

This was by far, one of the best purchasing experiences for both my husband and I. Darryl was extremely friendly, knowledgeable and efficient. We were very pleased with the level of customer service and th for both my husband and I. Darryl was extremely friendly, knowledgeable and efficient. We were very pleased with the level of customer service and the integrity of the dealership. We will definitely recommend this dealership to others and return for future purchases. More

Came in to purchase a new car. At no time did I feel pressured to buy. I was given the opportunity to look at the cars I wanted to, not "pushed" towards one they needed to sell. I brought a car and re pressured to buy. I was given the opportunity to look at the cars I wanted to, not "pushed" towards one they needed to sell. I brought a car and recommended our Saleman, Larry, to that person. She too purchased a new car from Larry and agreed, it was a very pleasant experience. More

Refused to give me a price over the phone. I had sent in a request through Costco auto program. Refused to show me the Costco auto price sheet when I showed up. Insisted on putting me through the rigamaro a request through Costco auto program. Refused to show me the Costco auto price sheet when I showed up. Insisted on putting me through the rigamarole of going through the hapless floor guy and filling out the paperwork, sitting around, waiting for 2 hrs and then coming back with a price of MSRP+$2000 of worthless packages (they still insist on adding on $500 of mysterious 'interior protection' and $500 of 'exterior protection' which is vaporware and most other dealers have stopped this tactic). Wasted 3 hrs here and missed getting to the other dealer in time. Worst auto-buying experience so far. Avoid Scott Atchison and this dealership. More

Liar, Liar, Liar. The email said the cheapest OTD price for 2009 Honda LX for $21000. After I arrived, change to $25000. Even expensive than a EX model. Insane. I do not recommend this dealer. Never ente for 2009 Honda LX for $21000. After I arrived, change to $25000. Even expensive than a EX model. Insane. I do not recommend this dealer. Never enter again. Liar, Liar, Liar. Liar, Liar, Liar. Liar, Liar, Liar. More

1) Did not provide us copies of all signed document at time of sale or after; did get a faxed copy of original bill of sale but never the replacement bill of sale they backdated and insisted we sign; 2)AF time of sale or after; did get a faxed copy of original bill of sale but never the replacement bill of sale they backdated and insisted we sign; 2)AFter sale presented new document for our signature that would make us liable if the government CARS program did not pay the dealer; this was not a part of the original deal; we were told that this document was required by the State of Texas; 3) They did not provide an estimate of the salvage value of the car as required by the CARS program at the time of sale; several days later we signed a backdated document; 4) They charged us a $200 fee related to the CARS program; The CARS program allows the dealer $50 from the salvage value for their trouble and states they may not charge any other fee; 5) our verbal deal was $x plus TT&L. However the sales agreement, presented quickly to sign, did not allow us to go through it line by line, included an additional $50 fee and a $42 (as I recall) fee that was not part of our deal. More

I bought a vehicle from them in early April 09 and thought it would be a swift and easy transaction. Not only am I still dealing with issues 3 MONTHS LATER, but I was sexually harassed by a member of thought it would be a swift and easy transaction. Not only am I still dealing with issues 3 MONTHS LATER, but I was sexually harassed by a member of their staff. He claimed I looked like a "dancer" and proceeded to badger me about my physical attributes that made me look like a "dancer." (I was in a pair of Levi's, a T-shirt, and tennis shoes). Adding insult to injury, the finance manager treated me like a complete idiot (and I have a degree in Finance!). They also ran unauthorized credit inquiries, (17 just on Equifax) lowering my credit score to the point where my student loan lender would not renew my student loans. The general manager, Don Boyle, was contacted multiple times via fax and phone, and to this day claims he is handling the situation and refuses to provide any evidence. DO NOT SUPPORT Honda Cars of McKinney, they are degrading, incompetent, and neglectful. More

I visited this car lot this past Saturday. I was met by Kwame and i explained what i was looking for (06 Pilot with DVD which they had a couple per their website). He was nice and pleasant to talk to and s Kwame and i explained what i was looking for (06 Pilot with DVD which they had a couple per their website). He was nice and pleasant to talk to and showed me the vehicles i was looking for. I will say their website is a bit misleading. They list a bunch of vehicles that "appear" to be on their lot but are actually in NC at another dealership. I'm not sure if i wasn't looking close enough at the website or not so that wasn't a big deal for me (Just FYI, in case you see something online make sure its in Mckinney) So i find the one I want take it home to let the wife to see it. She loves it and we decide to see what the financing would be. A little background wife was already approved thru Cap. One blank check program so we had that to fall back on. She also got approved at Carmax with Cap One for 11% no money down(they had 1 pilot but not exactly what we wanted) I wanted to see if they could do better. Well Kwame got the wife's info and left to the magical land of fiance. He came back with a offer of 60months and payments of 590's. Well we almost fell out of the chair. He said it was at 12%. Well i guess the salesmen there never heard of a little thing called the internet!! quickly googled it and found out that they were offering 20% interest. Told Kwame thanks but no thanks. He then tried to tell me that Carmax was lying about the interest rate. I let him know i use to sell cars at there a few years ago and i knew how the game is played and that they did have an approval at 11%. So he left and came back with slight lower payments and instead of 60months it was 72months. Still refused to say what the interest rate was!!! Well the wife was done and was getting ready to leave. Can you guess what happens next?? The manager now comes over and i let him know i was not a stupid customer and told him what we wanted and that the offers made before really insulted us. So he leaves to "take a look" at the deal. Comes back and precedes to tell me that he got approval thru Cap One and its 19.5% and still wanted a down payment. He said "they can't give Carmax a better rate than us. We are all dealers and you would get the same rate from them anywhere you go. So the other dealer was LYING" Well i pulled up the email that the wife had gotten from Cap One on her own and the intrest rate was 12.6% and showed it to the manager. Well no response from the manager. I decided i have wasted too much time with these clowns(2hrs) called the wife to pick me up where we headed to Carmax. We get to the other dealer and found the Pilot we loved and since they already ran it thru the computer and approved we where in and out in under an hour with the car we wanted at the interest rate we were told over the phone. Oh and we also got the extended warranty and it was still less than Honda of Mckinney's best offer. Please dont fall prey to their stupid games. Shop around, Look on the internet, Do your homework, otherwise you will be paying for it for the life of your loan. More