Honda Mission Valley

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Honda Mission Valley:
Went to Mission Valley Honda to research a Civic Coupe - just sit in it, see how it felt. I'm tall, so I just wanted to know if I fit comfortably in it and whether I could afford it. The first sales woman (Katie) was very nice, not pushy, quite knowledgeable. When I inquired about the Costco Program she turned us over to Joe, the Fleet Mgr. He started with the typical car salesman smooze trying to get me to sit back into the car I just got out of, and kept pushing me to buy right then. After telling him we just wanted to know what savings the Costco program would give, his attitude actually turned nasty. His first explanation was double talk, so I pressed for more details. He printed out the sheet, but wouldn't let me take it home (even after showing my Costco card). Every time I asked a question, he just about rolled his eyes before he spit out an answer. What is wrong with these people! I'm actually going to buy a car from someone pretty soon... but, you can be sure it won't be from that a**hole at Mission Valley Honda.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Honda Mission Valley:
I purchase an vehicle from them about three week ago, for my son. A day after having this vehicle my son open up the hood. Their were no screws holding the engine. Took the car back. They had to special order one screw!!!! this took three weeks. no call, I call them.
Two week later the engine light came on!!!!!!!!!!!!! Service advisor for the used car " which is only one guy that you came talk to ,when ever he return your called".It's possible that the gas cap is not on tight first thing out of his mouth; he said drive it about fifteen time and the light should go off. You think. To make a long story short. This engine light turns out to be a lot of work that should have been done on this vehicle before they sold it to me. I took it to drew ford, they did a diag.and found that problem. Day two I'm waiting for the service advisor to get back with me. You would think!!!!!!!!!!!!!!!!!!!!!!!Guess what I have called him twice, no return call.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Honda Mission Valley:
POOR SERVICE DEPARTMENT. I HAD NUMEROUS COMPLAINTS ABOUT THE OPERATIONS OF THE VEHCILE WHEN I BOUGHT MY NEW CAR FROM THIS DEALERSHIP. CAR WILL NOT START (4) TIMES, REAR DIFFERENTAL NOISES (4) TIMES AND HEAD LAMP BULBS BURNED OUT (3) TIMES.

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