Honda Stratham - Service Center

Don't go, many better options We went there to get some guidance regarding some concerns we were having with the paint on our Odyssey and right off the bat they were not helpful wi We went there to get some guidance regarding some concerns we were having with the paint on our Odyssey and right off the bat they were not helpful with anything nor did they show any concern with the chipping paint. We went to an auto body paint shop and got an estimate of 1800$ which Honda is refusing to pay although this is their paint and paint job. They are not offering any help or concern regarding the problem. They act as though we are lucky to be there rather than them striving to serve us. More

Thanks a ton for outstanding service and saving our Thanksgiving Day weekend. My wife and I had the misfortune of getting a flat tire at 3 P.M. on the Wed. before Thanksgiving. My wife called Honda B Thanksgiving Day weekend. My wife and I had the misfortune of getting a flat tire at 3 P.M. on the Wed. before Thanksgiving. My wife called Honda Barn asking for a new tire knowing we had no idea when we would get there or if they had a tire. Pat was awesome! She was polite efficient and got us a tire from another store, had a technician ready, and when we arrived after 5 P.M. we were well taken care of. Approximately, a half hour later we were back on the road. Thanks for being so friendly and efficient. Jim and Robin More

Called during the day, but was told everyone was at a meeting and that no one could speak with me. Really? Everyone?? The person on the phone couldn't answer the simplest of questions (i.e., how late meeting and that no one could speak with me. Really? Everyone?? The person on the phone couldn't answer the simplest of questions (i.e., how late are you open?). Following the hours posted on their website, I rushed from Concord, and brought in two seized brake calipers off of my 2001 Honda S2000 sportcar, requesting that they rebuild them or replace them. I walked into Parts & Service through the unlocked door. There was no one there. I called out and a woman sitting in her chair in the back answered. I asked her if she could come to the counter and she ignored me. I asked if I needed to come to where she was sitting--she didn't even know the answer to that question...or didn't care. She looked at me with the parts in my hand like I was a beggar and told me that I would have to "put them back on my car, and then drive it in for service." When I asked if the manager was there, she said no. She had absolute disdain for me (and I was wearing a suit). I walked out, realized how ludicrous this was, and came back. When I spoke with her again, she said the manager had told her that they "didn't do that." She had lied to me about the manager not being there. They are lazy, apparently take off early, and seem to want to make as much profit as possible. I called Honda Corporate. I've owned Honda's all my life, and this was the worst experience I've ever had. Nothing has come remotely close to how sleazy these people were. AVOID AT ALL COSTS, unless you enjoy being treated like garbage and having your bank account drained. More

I was hearing a noise somewhere in my car and could not figure out what it was so I decided to take it to Honda Barn in Stratham, NH.because it was driving me crazy for about a week. So when I got there wi figure out what it was so I decided to take it to Honda Barn in Stratham, NH.because it was driving me crazy for about a week. So when I got there without an appointment I noticed that the service department was very busy but even though I did not have an appointment they took my car in within 15 minutes which I thought was super nice since I was on a very tight schedule and did not call ahead. They took the time to look over my car and take it for a test drive just to hear what I heard and within minutes of their return from the test drive they new what the problem was and handled it with care. I was very impressed with the service and how nice everyone treated me not even knowing if I bought my car in this location. More

brought my car in for a trip xx and an oil change so i could leave the next day and they took me right in and did a great job also the cost was great thank you could leave the next day and they took me right in and did a great job also the cost was great thank you More

I brought my car in for routine service and was blown away by the customer service. I developed a high level of trust with the employees. On top of the service they also offered advice on how to get bett away by the customer service. I developed a high level of trust with the employees. On top of the service they also offered advice on how to get better mileage and extend the life of my tires. I did not feel like I was just another customer being rushed along. Mark in service took the time explain the type of maintenance that I should be considering, but also clearly explained why it may be needed. I will defintitely be a life long customer here becuase of the personal touch and extra steps they take. More

The Honda Barn service team goes above and beyond other dealerships I have worked with. My car always comes out better than I expected; it is clear that the "extra touch" is always there. I have never be dealerships I have worked with. My car always comes out better than I expected; it is clear that the "extra touch" is always there. I have never been dissatisfied with my service and my problems are always resolved. More

Earlier this week, I had had made an appointment to have my car looked at for a check engine light. I had arrived a bit early, but they took me right in. They had found that my computer needed to be updated my car looked at for a check engine light. I had arrived a bit early, but they took me right in. They had found that my computer needed to be updated, and they informed me that it would be covered under my warranty. They had also informed me that I had a recall that had not been taken care of, and that would also be free of charge. I was on a bit of a tight schedule, so they were kind enough to provide me with a shuttle ride. When I picked up my car, I noticed right away that they had washed it. They had exceeded my expectations, and I will continue to have my car serviced there. More

I purchased my Odyssey Van at the Honda Barn and love it! The sales staff is very professional and made it a pleasant experience for me. Since the purchase of my van, I have all my maintenance done with th The sales staff is very professional and made it a pleasant experience for me. Since the purchase of my van, I have all my maintenance done with the Service Department at the Honda Barn. The Service Advisors are very courteous and knowledgeable. They offer wireless Internet access, so while I wait I am able to work! I would highly recommend the Honda Barn to all my friends and family. More

Every time I visit Honda Barn's Service Department, Brian amazes me with his courtesy, professionalism and attention to detail. The work is performed on scheduled, they assist me on transportation with their amazes me with his courtesy, professionalism and attention to detail. The work is performed on scheduled, they assist me on transportation with their shuttle, and I don't have to worry about workmanship or the condition of my car. They have me as a customer for life, and I would recommend them to everyone. More