Lies, Lies , Lies - BEWARE! Looked at a used car. Noticed check engine light was on. Was told "no problem, we'll have our guys take care of it". I said, "ok, but I'm not signing anything until it's fixed". Near the end of negotiations I asked my sales rep to check on the engine light. She came back and told me it was just a battery low voltage issue, that they charged the battery and it was all clear. The moment the paperwork was signed the light mysteriously returned and now it was an exhaust issue. Was told they would get it fixed by Chrysler since it’s still under warranty. They set an appointment and told me to drop it off and they would give me a loaner car. Showed up to drop off car and was then told they could not give me a loaner because I needed to be 25.. I’m 21, they knew that when I bought the car yet I was told several times by several people that they would provide the loaner. I even called to verify that fact prior to showing up to drop the car off. They also said Chrysler wanted too much money to fix it so they would try and repair it themselves… what happened to the warranty?
Lies throughout the process – Absolutely highlights the negative “used car salesman” stereotype
I have to believe that any positive reviews are written by the people that work there - that's another TRICK OF THE TRADE
I Recommend This Dealer:
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