Honda of Concord

Trading in My 2015 Honda Accord for CRV lease. After purchasing a 2015 Honda Accord last October, I just was not happy. I went for oil change and Bob Huillier, service manager asked how I liked my After purchasing a 2015 Honda Accord last October, I just was not happy. I went for oil change and Bob Huillier, service manager asked how I liked my car.....I said....OK but it wasn't what I really wanted. He took all my info on the Accord then walked me into the show room. He set me up with Robing Owens...Robin Ownes was wonderful!!! She walked me through the trade in of my Honda Accord and leasing a CRV.....Mike Maman and Ted Johnson were super understanding and really helped me work out the kinks and doubts. Because of my previous experience with Honda of Concord, I was very reluctant to return, but Robin was so very understanding and really cared. Mike and Ted were very easy to work with and explained EVERY question I had!!! I could not have asked for a more AWESOME team and will tell everyone I know to ask for them I am very excited to drive my CRV and feel very confident that I made the best decision!!! I will go back to them again when time to trade. Thanks to Bob, Robing, Mike and Ted. More

Warning: Do not use their service department! I purchased a used Toyota Highlander from Honda of Concord, and was told by my sales associate that “everything works” as they have a very detailed in I purchased a used Toyota Highlander from Honda of Concord, and was told by my sales associate that “everything works” as they have a very detailed inspection before they sell their cars. I find out that the trailer wiring doesn’t work and the rear glass is also defective. Unfortunately, I found this out after their warranty had expired. When I called them, they told me to bring it in. After they looked at it, they refused to fix it as they assumed I wanted the repairs done for free. I told them 3x I would pay for the repairs but wanted a discount as I was told everything works. After 4.5hrs of waiting, they couldn’t fix the trailer wiring, and didn’t even attempt to fix the rear glass. My experience purchasing the Highlander was great, but you have been warned, they will not repair the cars they sell. I wish someone would have told me this, as I drove away from the dealership for the last time, 4.5hrs later, with neither the trailer wiring fixed, or the glass fixed. More

Dealer Rate Everyone gave me fast and professional service. Servicing pop corn, coffee and water made the one hour go by very fast. The service department took ca Everyone gave me fast and professional service. Servicing pop corn, coffee and water made the one hour go by very fast. The service department took care of all of my concerns. I enjoyed the visited. More

Marcos Sales Consultant Review Marcos was a great sales consultant and went the extra mile to get us into the car of our dreams. We appreciate all his efforts. Marcos was a great sales consultant and went the extra mile to get us into the car of our dreams. We appreciate all his efforts. More

Both Robin Owens and Brian Emmerich were GREAT to work with! Robin is a great sales consultant and does her part of the process very well. She listed to what we needed and made sure to answer all our questions Robin is a great sales consultant and does her part of the process very well. She listed to what we needed and made sure to answer all our questions even if she had to track down the answers. She really went out of her way to take care of us. Brain Emmerich in finance knows his job very well and made the process go very smoothly. I have bought several cars and Brian is one of the best in the finance office I have come across. One recommendation for the management team would be to get to the final sales total faster. Back and forth and allowing a customer to get up and leave makes for a long drawn out process. More

David is the best made everything smooth start to finish I have dealt with Honda of Concord for seven years now and love this place and David and perry were so good to me .I recommend everyone who has car ne I have dealt with Honda of Concord for seven years now and love this place and David and perry were so good to me .I recommend everyone who has car needs to go to Honda of Concord ask for David he's the best at making the deal happen and stays on top of everything from start to finish of deal and perry was my sales associate one of the best in all my years of dealing with Honda he was the best and can't forget Chris paper work was a breeze with him I always feel like family here love my experience with Honda and these people !!!!!! Mike was first I spoke with I've dealt with him for years he rocks to brought David to me .I love my Honda dealership!!!!!!I've had new and used cars from here !!! More

Very happy with honda cars of concord Stephanie Prince was wonderful. Very professional and really tried to meet all our wants. She answered our questions and led us to a car that we are t Stephanie Prince was wonderful. Very professional and really tried to meet all our wants. She answered our questions and led us to a car that we are thrilled with. More

Met my needs My experience with Joy Spencer at Honda of Concord last weekend couldn't have been better. We visited the dealership specifically looking for a used My experience with Joy Spencer at Honda of Concord last weekend couldn't have been better. We visited the dealership specifically looking for a used certified Honda Pilot that would fit our budget. My husband and I met Joy a week before the purchase and were so impressed with her knowledge of the Pilot and her genuine concern for meeting our needs. Throughout the week I contacted Joy several times with questions and she always answered as quick as possible. She never pushed or pressured me in any way and made the entire experience so pleasurable. Thanks Joy! More

No games! After visiting one dealership in Huntersville and being very frustrated with the games of trying to keep us in the dealership, we were extremely pleas After visiting one dealership in Huntersville and being very frustrated with the games of trying to keep us in the dealership, we were extremely pleased with the no games and bottom line no nonsense of Honda of Concord. Robin gave us a friendly and great experience with efficiency! More

Satisfied The car was priced well and met my needs, making it worth the 3 hour trip to purchase. Joy demonstrated knowledge about the most common elements of th The car was priced well and met my needs, making it worth the 3 hour trip to purchase. Joy demonstrated knowledge about the most common elements of the car, though some technical issues were left unanswered. She made the purchasing experience relaxing. The business manager (Tony, I think) was not pushy when I refused the extended coverage that did not cover the items I would have been most concerned about breaking (i.e. electric locks and windows, touch screen radio/computer). More