Honda of Concord

I have worked with Henry on 3 leases and they all have been great. This latest was the easiest car lease that I have done. It was a pleasure to get a car this way. David Bell been great. This latest was the easiest car lease that I have done. It was a pleasure to get a car this way. David Bell More

Joe is very energetic. He determined what I wanted and started looking for it immediately. He was very helpful with pricing, making it easy to decide what to get and what not to get. He had the car the started looking for it immediately. He was very helpful with pricing, making it easy to decide what to get and what not to get. He had the car the next day and it was ready to go. Now here is the part I don`t like they take you in the "room" and the finance guy does the paperwork and then the Pressure to buy the maintenance contract. Up to this point it feels like a Rick Hendrick run facility, but now the finance guy is high pressuring you to buy the maintenance deal. I don`t like this and up to this point when they talk dollars there is no mention this is coming. This blind sides you after thinking you know your monthly payment. I hope someone shows this to Mr. Hendrick cause I think he is a better "dude" than this. Joe was a great sales person! ron More

Mike was very helpful during my Honda experience. I am very pleased with the way Honda worked with me to get me in a newer car with a cheaper payment and a lower APR! I love my new civic and will definite very pleased with the way Honda worked with me to get me in a newer car with a cheaper payment and a lower APR! I love my new civic and will definitely recommend Mike and Honda of Concord to all my friends! More

Salesman was very professional,helpful, courteous and answered all our questions and concerns. He helped us pick our vehicle and completed the deal in a very short time. we were able to get on with our p answered all our questions and concerns. He helped us pick our vehicle and completed the deal in a very short time. we were able to get on with our plans for Saturday in a beautiful 2011 Honda Accord. This the fourth car we purchase from this dealership with the help of Mr. Tom Teiro. More

They were very good to help us as much as possible!! They were very friendly. the refreshments they offer is very nice when you are waiting!! were very friendly. the refreshments they offer is very nice when you are waiting!! More

I walked into this dealer due to the fact they were the only one in driving distance with the color Odyssey my wife wanted. We agreed to terms and they transferred my tag for me. I was told by the salesm only one in driving distance with the color Odyssey my wife wanted. We agreed to terms and they transferred my tag for me. I was told by the salesman they would inspect the car for the NC requirements since my tag was up for it in about 6 weeks. He told me they would take care of it for me since it had to be inspected anyway due to its being transferred in from SC earlier that day. I had to return to the dealer for accessories I requested as part of the 'deal' fog lamps, cargo rack rails. I waited three hours that day. I returned a week later to have the door trim installed and to pickup a rear cargo floor liner. Another hour wait. Two weeks later my registration arrived, it was not updated for the next calendar year, not was the inspection performed. I know it is my responsibility to the state but I was told it would be handled. Next time I will get it in writing. I emailed the salesman about my disappointment surrounding the misleading conversation, he has yet to reply (surprise.) I will not forget, it is not the $28.00, it is the time. I spent an hour and half today going from the NC inspection station of my choice, then waited in line at the NC tag office (joy). I spent two hours total in travel and waiting to complete something they could have handled for me easily during the time of my accessory installs if I had known I needed to take car of it myself. Thanks for two hours of my life, gone Gerard. I will be reminded each year I renew my tags of why I will not go back to Honda of Concord for anything. I assure you I will share my wasted time story with everyone who asks about my new car and when I bought it. Even, perhaps, if they don't ask. I think I got a great deal, I love this van. I cannot say enough about Honda autos, we have been Honda folks since we learned to drive. I am just disappointed that I could have had the inspection done while there on more than one occasion had I know I needed to do so but I was told "we will take care of it." The Title clerk at the dealership disagreed when I spoke with her. Haymoose More

All were very helpful.Johnathan and Robert worked All were very helpful.Johnathan and Robert worked tirelessly throughout the day to get me the deal I was looking for. To make sure I good get to the All were very helpful.Johnathan and Robert worked tirelessly throughout the day to get me the deal I was looking for. To make sure I good get to the dealership they picked me up at my home. Car was cleaned and ready to drive home as aoon as I arrived back at the dealership. Beat all surrounding dealers. More

Vick and Rich York were very helpful, very curtious. Just took a lot of time to do all that paperwork. Bought a beautiful car and I know from my past experience, a honda car is dependable and you can t Just took a lot of time to do all that paperwork. Bought a beautiful car and I know from my past experience, a honda car is dependable and you can trust to get good service out of the honda cars. I've bought a lot of honda's and referred 3 folks who bought cars and will continue to refer anyone who needs a new car. Thank you More

Michael was just the kind of sales representative I like to deal with-straight forward and easy going. This was my fifth Honda/Acura purchase from a Hendrick Automotive Group dealership and Michael is the b to deal with-straight forward and easy going. This was my fifth Honda/Acura purchase from a Hendrick Automotive Group dealership and Michael is the best yet. Every customer has a different idea of what the buying experience should be and Michael was able to read that I am a "get in, get it done, and get out" kind of customer and was very accommodating. The only issues I had were with the cleanliness of the vehicle interior and glass upon delivery and there was a severe mechanical defect with both front brake rotors. Mind you, this vehicle had about 20 miles on it when I purchased it and I was able to identify the defect on the ride home after the close of the sale. I will say this in defense of the dealership; Michael and Debbie (in service) were as shocked as I was that there was a factory defect with the rotors and took care of the problems immediately and were both sincerely apologetic. More

This was our second purchase through Honda of Concord. We were happy with the first, and were pleasantly surprised that it could get even BETTER! My husband was able to negotiate the entire deal over the We were happy with the first, and were pleasantly surprised that it could get even BETTER! My husband was able to negotiate the entire deal over the phone, David emailed us the details to ensure there were no surprised when we arrived. In less than an hour we signed all the paperwork, Stacy went through all the features of the car explaining each one in detail (navigation, blue tooth etc) and then we were on our way home with a FULL tank of gas. They even went to Fayetteville (3 hours away) to get me the color I wanted! Definitely recommend Honda of Concord...we will not look anywhere else in the future. Save yourself aggravation and wasted time playing "car dealer games" just start off at Honda of Concord! More