Honda of Covington

Worse experience ever! Dont go to HOC ! Sold me a rotten car that was a lemon. Classic bait and hook. Told me couldn't drive on the interstate because of traffic. Masking rotor problems. Whe Sold me a rotten car that was a lemon. Classic bait and hook. Told me couldn't drive on the interstate because of traffic. Masking rotor problems. When I got home I noticed the problems and he said not his problems. Dont go there! More

Horrible people and Liars Purchased a used Murano from this dealership, salesboy knew nothing about vehicle, said it just came in hadn't even logged it into inventory. Vehicle Purchased a used Murano from this dealership, salesboy knew nothing about vehicle, said it just came in hadn't even logged it into inventory. Vehicle only came with one key. Sales boy and finance trainee (manager) both promised the 2nd key would be given to me once it was "found", after weeks of me the customer constantly contacting them I was told they were waiting for the old owner to bring the key in, finally months later the finance trainee stated just to go to Nissan closer to my home and they would pay for the key which was a $300 ikey and cutting of the key. Was lied to and told the dealership I had chosen had been called and given the info for payment and all I had to do was show up... why did I believe these people the Nissan of New Orleans knew nothing about this and low and behold the trainee or boy who was so welcoming, open and available during the purchase process went MIA when the dealership and myself tried to contact them they were always too busy. But mind you this all happened after I was constantly bringing the vehicle back for new tires, and an oil change that they had to do because the vehicle was new to the lot. It had never been inspected or serviced! But was sold to me. But they made sure to stick their sorry company logos on it! These people don't even deserve the one star I had to give! This was my first buying experience. I was only 20 at the time. Always heard how horrible sales people could be, just couldn't believe people could actually be that evil. More

Great experience I just purchased a pre-owned jeep from Honda of Covington, and my wife purchased a CRV a few months back. Both were great experiences. The staff was p I just purchased a pre-owned jeep from Honda of Covington, and my wife purchased a CRV a few months back. Both were great experiences. The staff was professional and friendly. I would definitely recommend Honda of Covington to anyone in the market for a new or used vehicle. More

Outstanding staff I can always find the car I need with a salesperson who knows the product. The service and parts department have the nicest people, and are so helpful I can always find the car I need with a salesperson who knows the product. The service and parts department have the nicest people, and are so helpful. More

Amazing experience I recently purchased my 2016 Honda CRV from Honda of Covington. My staff was friendly and helpful. The paperwork process was also speedy and efficient I recently purchased my 2016 Honda CRV from Honda of Covington. My staff was friendly and helpful. The paperwork process was also speedy and efficient. It was a great overall car buying experience! And, I love my crv! More

Honda CRV Today I brought my Honda CRV in for service at Honda of Covington. There was a warranty discrepancy but the manger Bobby Gallwey took care of it witho Today I brought my Honda CRV in for service at Honda of Covington. There was a warranty discrepancy but the manger Bobby Gallwey took care of it without question. The service rep, was very helpful and had the part changed immediately. The technician that changed the part noticed that I had a scratch in the paint , which I drove in with and did his best to to polish it out. He did not have to do that. I will continue to be a customer of Honda of Covington. More

HORRIBLE HORRIBLE HORRIBLE Honda of Covington is the place you don't want to go, I just got a used Honda Accord EX-L 2014 with only 14,000 miles, they promised me that they was Honda of Covington is the place you don't want to go, I just got a used Honda Accord EX-L 2014 with only 14,000 miles, they promised me that they was going to fix a few minor things that are wrong with it, including touching up the bumper paint and reconnecting the back fin. It took two weeks to get it "fixed" but when I did get it back, they painted my front bumper a different color than the rest of my car, also never even touched the back spoiler to try to fix it, the only thing that is holding it on is sticky tack. That isn't even the beginning, then I found that while repainting my car, they somehow put a hole in my back bumper where a huge chunk of paint was missing. I thought Honda was professional until my experience, I don't want anybody else to have the same experience like what I'm going through! I have had the car for three weeks now and all Honda has done is ruined the car even more. I will NEVER buy a car from Honda of Covington again, and I suggest everyone else do the same! More

Negligence and Lies Brought car n 4 pst collision inspec-wheels, brakes, alignment. Service said brakes 5mm, no alignment issues, wear and tear maintenance Week ltr los Brought car n 4 pst collision inspec-wheels, brakes, alignment. Service said brakes 5mm, no alignment issues, wear and tear maintenance Week ltr lost control car. Found out brakes 2mm, Rear toe/camber out can't be repaired, extensive frame damage. I paid $130 and they didn't even look at my vehicle. Made up fake specs and unnecessary wear & tear repairs. Called to inquire and the same advisor claimed he lost my repose ticket and hung up on me. If you value you and your families life, stay far away. More

RUDIST EXPERIERIENCE EVER! I've never been treated so rudely in my life at a car dealership! Richard, the floor manager, was very pushy and the sales process didn't go his way. I've never been treated so rudely in my life at a car dealership! Richard, the floor manager, was very pushy and the sales process didn't go his way. When I finally told him that I preferred the Toyota seat material, he shook my hand and angrily stormed away as he sarcastically said, "Go home and enjoy your new Toyota". NEVER BURN your bridges behind you! More

Best experience EVER The salespeople are very professional and not pushy. We had a pleasant buying experience and the overall environment was not intimidating. The ove The salespeople are very professional and not pushy. We had a pleasant buying experience and the overall environment was not intimidating. The overall selection of both new and used was exceptional. Facility was in above average condition for a car dealership. More