Honda of Covington - Service Center

done quicker than I thought it would be I was told it would take about 3 hours for t he Auto Butler to be completed but it was done in just about two hours which I appreciated since I was wa I was told it would take about 3 hours for t he Auto Butler to be completed but it was done in just about two hours which I appreciated since I was waiting for it. More

I simply love this dealership. Their customer service is impeccable. Always satisfy. I definitely recommend Honda of Covington to my friends and anyone who are looking for a car. impeccable. Always satisfy. I definitely recommend Honda of Covington to my friends and anyone who are looking for a car. More

Professional, friendly & courteous. Took care of my regular maintenance and a recall issue quickly. I have purchased 4 or 5 Honda's from this dealership & would recommend it to everyone. regular maintenance and a recall issue quickly. I have purchased 4 or 5 Honda's from this dealership & would recommend it to everyone. More

Excellent customer service and greeting customers. Timing was awesome. I will send everyone I know to Honda of Covington. Thanks for outstanding service...... Job well done was awesome. I will send everyone I know to Honda of Covington. Thanks for outstanding service...... Job well done More

I love this dealership since day 1. The after sale service had been immaculate. If possible Honda of Covington will become my new auto need home. service had been immaculate. If possible Honda of Covington will become my new auto need home. More

Great job The team at Honda of Covington always does a great job. They are very professional and friendly. You never have to wait long before they come greet yo The team at Honda of Covington always does a great job. They are very professional and friendly. You never have to wait long before they come greet you. More

Very timely. Timely and courteous service. The service representative provided me with all of the details regarding my service. Great job and Ill be back again s Timely and courteous service. The service representative provided me with all of the details regarding my service. Great job and Ill be back again soon. More

All was done well except the steering wheel rattle, vibration every day I drive the vehicle! I buy Hondas so I do not have this Kind of situation!CRV no problems why the Ridgeline vibration every day I drive the vehicle! I buy Hondas so I do not have this Kind of situation!CRV no problems why the Ridgeline More

recall and oil change I was contacted by our salesman, Mathew Vidrine that we needed to bring the van in for a recall. I told him when it would be convenient for me and he I was contacted by our salesman, Mathew Vidrine that we needed to bring the van in for a recall. I told him when it would be convenient for me and he set up the appointment with service. When I arrived, I was met by a service writer and told him what I needed and he said he would take care of my needs. When the van was ready, he explained what was done and the inspection. Very good service More

Thieves I was a cash paying customer for over 15 years and even went back for service post warranty because I trusted this dealership. Two weeks ago (May 2019 I was a cash paying customer for over 15 years and even went back for service post warranty because I trusted this dealership. Two weeks ago (May 2019), during an oil change and car wash, an employee stole over $100 worth of stuff out of my car. We immediately noticed and they took our name and never called us. A different service manager called the next week to see how our service was...um, pretty bad! He said the detail manager, who is the only person who can pull the tapes (highly doubtful) is on vacation and would call me Friday, Monday at the latest. Well, it has been one week since that Monday passed and not one call from Honda. The stolen items can be replaced, and I get it if you couldn't see anything clear on the camera - I'm not trying to have anyone fired (although what low lifespan do they hire that steals from the CUPHOLDER?) - it is how MANAGEMENT dropped the ball repeatedly and offered no remedy. This is how they treat a 15+ year loyal customer, shame on Honda of Covington. I'll never be back and be screaming this from the mountaintop. More