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Honda of Downtown Los Angeles - Service Center

Los Angeles, CA

4.4
2,008 Reviews

2,008 Reviews of Honda of Downtown Los Angeles - Service Center

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May 26, 2024

Sealer hardly don't reply customer's inquiry。Send several times messages.but no answer. More

by SMITHJOHN900800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sanchez
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Helpful
May 26, 2024

Jimmy went above and beyond to help me with all my needs, following up with wait time and status of my vehicle. More

by yudith.carrillo91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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May 28, 2024 -

Honda of Downtown Los Angeles responded

Hello yudith.carrillo91, Jimmy, and Honda of DTLA would like to thank you for this wonderful review, the entire Team greatly appreciates it. Please remember to let us keep taking care of your vehicles future service needs. Drive Safe! Dealership Guest Relations

Helpful
May 26, 2024

Great costumer service Genevie helped me out to get some extra discount which I really appreciated Thank you More

by LMARISOL2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genevie Guillen
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May 28, 2024 -

Honda of Downtown Los Angeles responded

Hello LMARISOL2018, Genevie Guillen, and Honda of DTLA Team would like to thank you for being our loyal customer and we truly appreciate your trust in us with your vehicle needs. Drive Safe! Dealership Guest Relations

Helpful
May 26, 2024

Thank You and your employees for doing an above-excellent check on my car. The work and service were outstanding, prompt and way beyond what could reasonably be expected. I will not hesitate to recommend Cu More

by lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Peñuelas
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May 28, 2024 -

Honda of Downtown Los Angeles responded

Hello lucy, Oscar Peñuelas, and Honda of DTLA would like to thank you for your kind words, we appreciate you taking the time for this awesome review. Please remember us for your future vehicle needs. Drive Safely! Dealership Guest Relations

Helpful
May 25, 2024

I took my car to get my air conditioner serviced and I was pleasantly satisfied with my service I appreciate it More

by JONATHANROMEE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Romero
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May 28, 2024 -

Honda of Downtown Los Angeles responded

Hello JONATHANROMEE4, Jimmy Romero, and Honda of DTLA team would like to thank you for this awesome review. We look forward to seeing you again for your vehicle needs. Drive Safe! Dealership Guest Relations

Helpful
May 24, 2024

I was able to upgrade my car, and the customer service from Ruben and Sarah was above and beyond anything I could ask for. I'll recommend them to anyone who needs a new vehicle. More

by dealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Honda of Downtown Los Angeles responded

Hello dealerrater, Ruben Moreno, Sarah, and Honda of DTLA Team would like to thank you for being our loyal customer and we truly appreciate your trust in us with your vehicle needs. Drive Safe! Dealership Guest Relations

Helpful
May 24, 2024

Very pleased. Amalia, my salesperson has helped me and two of my relatives with new Hondas. This is the 5th car we buy from your Dealer, we have recommended to fr More

by CLAMIRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amalia in Sales and Eduardo in Service Dept
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May 24, 2024 -

Honda of Downtown Los Angeles responded

Congratulations CLAMIRON, Thank you for your recommendation! We're thrilled to hear Amalia and our team at Honda DTLA provided great service. Drive Safely! Dealer Guest Relations

Helpful
May 24, 2024

There’s not to say about the customer service and car service…iam pleased the times I have taken my car to get any kind of maintenance or service at downtown LA… More

by c.chavez42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc uchiyama
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May 24, 2024 -

Honda of Downtown Los Angeles responded

Hello c.chavez42, We appreciate your feedback! It's great to hear our staff was professional and courteous at Honda of Downtown Los Angeles. Marc will be delighted to read your review as well! Drive Safely! Dealer Guest Relations

Helpful
May 23, 2024

Been using marc for years. Will continue to use him. He has taken care of my honda s2000 and now my honda pilot. More

by Chris N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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May 23, 2024 -

Honda of Downtown Los Angeles responded

Hello Chris N., We're glad to hear Marc provided excellent service. Thank you for your review and for choosing Honda of Downtown Los Angeles! Drive Safely! Dealer Guest Relations

Helpful
May 23, 2024

La ubicación, el tiempo, el servicio y el costo, muy bien, el área el loby muy limpio muy buena presentación! More

by NOELGUETIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sandu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No recuerdo!
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May 23, 2024 -

Honda of Downtown Los Angeles responded

Hello NOELGUETIERREZ, We appreciate your review! We're glad to hear you're very pleased with our service at Honda of Downtown Los Angeles. Drive Safely! Dealer Guest Relations

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