Honda of Fife

Please see complaints .com: Please see complaints .com:<br><br>http://www.complaints.com/directory/2004/may/25/10.htm <br><br>I'm not surprised it took Tim Bryant more than 6 mon Please see complaints .com:<br><br>http://www.complaints.com/directory/2004/may/25/10.htm <br><br>I'm not surprised it took Tim Bryant more than 6 months to respond to my complaint. I have yet to receive a personal reply to my letter to the owner of the dealership. Perhaps they were starting to feel the pinch of lost sales after I notified:<br><br>· My credit union<br>· Honda Corporation Customer Relations<br>· The Washington State Attorney General<br>· Better Business Bureau<br>· My local newspaper<br>· My local television station<br><br>For the record, I am a successful manager with 2 degrees in business management. My expertise is in the areas of customer service, human relations, and finance.<br>At no time was I aggressive nor did I raise my voice.. I stand by my account of the event as true and accurate. I have a question for Mr. Bryant: If I was "disruptive" why did your sales people continue to call my home, work, and cellular phone for over two months begging me to come back in and “give them a chance to make it right”? The very first voice mail I received (approximately a week after the event) the salesperson stated "please come back in and we will show you the invoice". Needless to say, I did not return their calls. <br>Since my experience I have heard from no fewer than 4 other customers who were treated the same way, ALL were women who are knowledgeable in business and finance. ALL were "helped" by the same sales person. I suppose Honda of Fife believes that politely telling a salesperson that a $55.00 installation fee for floor mats(especially when they come STANDARD) is excessive, constitutes rudeness. And NO, you do not need my complete credit history to sell me car if I pay you cash. The only verification needed is a five-line application and phone call to my credit union, which I offered to do. The reason they wanted my complete credit history was so they could ascertain my financial situation and determine how much I COULD pay for the vehicle. I offered the dealer a very generous $500.00 over invoice and was turned down. <br>See here what the Washington State Insurance Commissioner thought of Honda of Fife and Gary Shriver <br><br>http://www.insurance.wa.gov/oicfiles/orders/2003orders/D03-286.pdf <br><br>And see how other customers rated this dealer: <br><br>http://www.dealerrater.com/dealer/dealer.asp?dealerid=6709 <br><br>I DID take my business across town to South Tacoma Honda and had the single best car buying experience of my life. They were completely honest, showed me a real and true invoice. I offered the dealership $500.00 over invoice and the salesperson literally jumped at the offer. It was the easiest sale he'd had all week.<br>If you want to buy a vehicle in the Tacoma or South Puget Sound area, please see Don at South Tacoma Honda. And before you buy any car from anyone, do your research. A good place to start is Edmunds.com. Good luck!<br> More