Honda of Freehold - Service Center

I like the representative's behavior. He was very nice, courteous, and did not pressure me. Wish the time of service was less. I spent like 2 hours just for pre scheduled oil change. courteous, and did not pressure me. Wish the time of service was less. I spent like 2 hours just for pre scheduled oil change. More

I was pleased with the service I received. Cole Craven provided outstanding customer service. I am hearing impaired and he went out of his way to make sure I understood what type of work my car needed and provided outstanding customer service. I am hearing impaired and he went out of his way to make sure I understood what type of work my car needed and why. He provided me with a loaner car while my own was being worked on. I could not have asked for a better service representative than Cole. More

When I was notified my car was ready on 11/16/2020, I was only told the drain plug was stripped and had to be replaced. I was brought to the cashier, and I paid and left the dealership. When I arrived home a only told the drain plug was stripped and had to be replaced. I was brought to the cashier, and I paid and left the dealership. When I arrived home and looked over the paperwork, I saw there were "critical items" listed as needing repair, including 2 broken engine mounts. I cannot understand why that was not mentioned. More

Nice attentive people, good service department. The few times I have taken our new Honda Odyssey in for service, everyone has been extremely helpful and friendly. times I have taken our new Honda Odyssey in for service, everyone has been extremely helpful and friendly. More

He was good in explaining the things that needed to be done at the time of the visit and reasonable with the pricing and coupons as well. Good experience overall. done at the time of the visit and reasonable with the pricing and coupons as well. Good experience overall. More

Very thorough at explaining the servicing! Time car was promised was on time. Price was more than I wanted to spend. Will consider coming back though. promised was on time. Price was more than I wanted to spend. Will consider coming back though. More

The waiting time was not any longer than was told to me....fast and friendly staff......the cost was right in line with was communicated prior to service me....fast and friendly staff......the cost was right in line with was communicated prior to service More

Everything was very smooth, people were very kind and explained everything very well. The service guy really took his time to explain the process to me and the potential costs. explained everything very well. The service guy really took his time to explain the process to me and the potential costs. More

Service Advisor was extremely nice and helpful. His name was Cole and I would look for him in the future. He should receive a commendation from management. was Cole and I would look for him in the future. He should receive a commendation from management. More

Great services. Detail ,excellent. Treat customer with respect. Thoughtful. Complete in time. Treat loyal customers with complement,respect and patience..very informative with detailed information. respect. Thoughtful. Complete in time. Treat loyal customers with complement,respect and patience..very informative with detailed information. More