780 Reviews
Write a Review780 Reviews of Eric Weaver
April 27, 2024
Very disappointed with the purchase I bought the car last year in the 1st 3 months the car was giving issue I took it to the dealer didn’t do anything just “reset” the system still with the issue took it to year in the 1st 3 months the car was giving issue I took it to the dealer didn’t do anything just “reset” the system still with the issue took it to the dealer again I showed to them the message from the car still didn’t do anything seems the car has so electric problems but they don’t want to be accountable and do their work and deep check the car. And even I got their warranty but seems like because they are not charging me anything do want to provide a good service. I’d recommend their cars and less the service there they do less than the bare minimum. More
Other Employees Tagged: Steve Mutchler, Peter Kamel, Paul Henry , Brianna
April 22, 2024
I went to the dealership where I purchased the car because I’ve never felt like I was being ripped off because I am female. They quickly found my issue and was fixed immediately. I know if I went to because I’ve never felt like I was being ripped off because I am female. They quickly found my issue and was fixed immediately. I know if I went to the dealership in my area it would have cost me an arm and a leg. More
April 19, 2024
Everyone in the dealership, from the sales department to the service department and everyone in between, are great! the service department and everyone in between, are great! More
Other Employees Tagged: Cole Craven
April 15, 2024
On time and kept you informed. Service pickup and drop off was great. They took me right home after paperwork and was quick picking me up to get my car Service pickup and drop off was great. They took me right home after paperwork and was quick picking me up to get my car More
Other Employees Tagged: Steve Mutchler, Amir Abraham, Peter Kamel, Mike Simpson, Miriam Roman, Isaac Kamel, Kayla Castro, Paul Henry, Chris Zrinski
April 14, 2024
Its just so expensive the parts labor it would be nice if they lower the prices if they lower the prices More
Other Employees Tagged: Steve Mutchler, Cole Craven, Luis Sousa, Nilay Desai, Chris Zrinski
March 23, 2024
Do not service your vehicle here, unless you are prepared to spend substantially more than you thought and are prepared to leave your vehicle for hours or days of guessing. Honda cherrypicks reviewers, that' to spend substantially more than you thought and are prepared to leave your vehicle for hours or days of guessing. Honda cherrypicks reviewers, that's why the ratings are so high. I wasn't asked. I will say that Eric in the service dept. is a good guy, and will work with you. Cole is alright, but definitely tries the upsale, using the family and dog photo on his desk to gain your trust before the sale, and Nilay reminds us that these are sales staff, not mechanics and earn incentives on every recommended service item with your consent. It took almost two days to diagnose my vehicle for $185. There was an engine misfire. I am not a mechanic, but I didn't need a code to tell me the obvious. I asked for the $185, could they tell me the cause of the misfire, they said no. They recommended $6,000 in repairs, which is more that the.current value of a vehicle. I tried to contact the service manager and it was his day off, two days later he still hasnt contacted me. Nilay was our service "salesman" and he was working hard for his commision, but sadly lacks problem solving strategies and mechanics. Did the problem get solved? Sure did, for only $500. How many other cars paid thousands for guessing. In accordance with what was told. They don't solve problems here, they follow protocals, hoping each page in the book will solve your problem and you keep paying until it does.... I wonder how many of those expensive pages, didn't need to be followed for a qualified mechanic. I will shop elsewhere, and your choice is to either put your faith in the salesman or do the same. More
Other Employees Tagged: Cole Craven, Luis Sousa, Nilay Desai