Honda of Freehold

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Aweeky and Nick (Manager)

My Review of Honda of Freehold:
Outstanding customer service and center of excellence. It is no doubt the best Honda Dealership in New Jersey. I bought my Honda Accord in 2009 and then a CRV in 2010 and I've always received the best prices and the best treatment.
Even if you're 30-40 miles away the drive is definitely worth it!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Gravino and Nick (Sales mngr)

My Review of Honda of Freehold:
My husband and I were looking for a new truck and we were undecided between Honda and Toyota. After visiting Honda and experiencing their amazing customer service we were convinced! Joe and Nick were so helpful and very accomidating. We love our new Pilot and could not be happier.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Frank is great at the delearship and Kristina Internet specialist gave the best price

My Review of Honda of Freehold:
My overall experience is very good. I have had a good Internet price which I could negotiate at the dealership and agreed on. The people I dealt with were very professional and I would gladly recommend them. If you want to buy /lease a new car from them, do your homework on the Internet and you'll see they will give you the best price. Then take the offer to the dealership and they will eventually beat it.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Justine Falica

My Review of Honda of Freehold:
This was an internet sale. I have done the internet thing 3 times previous and they were all fantastic. What is surpising is they well all done with dealers who were rated 4.5 or higher, just a coincidence, maybe not. Anyway, their first price was amazing, I was able to get a bit more off the price. There is always a bit of apprehension when you go to the dealer, is this ligit, what is going to change when I get there. Everything was just as discussed in the emails. Pricing was exact, absolutely no pressure to buy a warranty or Lojack. Attitude was you want this???? No, ok. Signed the paper work, gave a deposit, and returned the next day to pick up the car. Justine was a true pleasure to work with. She was friendly, honest, and cooperative with all of our requests. There was no pressure to have to come down. One other dealer in North Jersey said I must come into the dealership, guess there rating less than 2.5. Obviously when purchasing new price is a big consideration, let me say this, in my mind, I truely got a great deal with a great dealership. I never have the dealer do service, NEVER. Between the ratings here, and my experience with the sales team, I would consider using their service department. I really feel I was dealing with honest and upfront people.
I would suggest go shopping around get your best price and presented it to Freehold Honda, if they match or are very close, go for it.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Justine Falica, Dean Palumbo, Tony

My Review of Honda of Freehold:
The three above mentioned employees at this dealership I worked with in purchasing a brand new car were pleasant, nice, easy to understand, and were very helpful. They went out of their way to help me. I really appreciated what they did for me. I would highly recommend these three employees to anyone. They did an awesome job. In addition, I would highly recommend this dealership to anyone. We live an hour away but chose to do business at this dealership because of their professionalism.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Larry Gottlieb

My Review of Honda of Freehold:
I can not say enough good things about Larry, and how commfortable he made my wife and I feel. He did not follow us around like a shadow,like some other sales people do, he gave us our space and answered every question we asked and went out of his way to help us. Larry called us after our purchase to check in and see if everything was ok, and if we needed anything to just give him a call.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Ron

My Review of Honda of Freehold:
Leased a Honda Odyssey. Took lease for 15K miles. Put it through with 12K miles and fighting with finance company to fix. Sales agent was useless, manager was underhanded, and finance guy played games by generating incorrect lease documents, having us sign two sets of documents and submitted the incorrect ones.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ron Teplitzky

My Review of Honda of Freehold:
We have dealt with Ron a number of times in the last two years. He's always been clear with the pricing, never wasted our time, and never pulled any stereotypical car-dealer tricks that we all anticipate will occur at some point during the purchase process. He followed up for several months after our purchases to make sure that everything was OK. Our latest purchase took exactly 60 minutes to complete from when we walked in to when we drove off the lot in a new Accord. We only hope that Honda keeps making cars that meet our needs so we don't have to go anywhere else to buy a car.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Brendan Santiago

My Review of Honda of Freehold:
So far, I have spoke to 5 friends and customers on their lot and talked them out of buying from this dealership. It was the worst buying experience of my life. Do not under any circumstances go to these people. I'm just happy my customer base is Monmouth County and I tell everyone I work with to stay away or they will be sorry.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Hoblitzell

My Review of Honda of Freehold:
The entire week my family and I were looking for a reliable new car for me and my brother for commuting. Bill was very helpful in helping us make the decision. He presented us with exactly what we were looking for. He knew what he was selling very well; very knowledgeable.

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