I drove 400 miles in my car that I was trading over the course of Saturday and today driving back and forth from PA to NJ to buy a 2013 Honda Accord. These guys are textbook, old school, fraudulent individuals. $16,000 for my trade at any dealer; however, Honda Freehold had the color I wanted. Big mistake. Their advertised price was 17,995 on the Accord...and it was Certified. Not "Certified Ready", the BS line they try to feed you when you are signing paperwork. I called Honda Corporate, and the car is Certified. Honda Freehold tried to slap a $999.99 Certification Fee on top of their $17,995 asking price. Then, they have the guts to ask for another mandatory 400.00 for a bogus internal dealer fee that no one needs or wants. So $1,400.00 extra for anyone that just blew in from STUPID TOWN. DON'T FALL FOR IT!!!!
I was at this dealer all day on Saturday, and drove car twice. First time, I was ready to buy, they said they sold it. OK, drove back to PA. Tiffany calls me and says deal fell through and to come back. I said Tiffany, make sure the GM understands that I am only paying 17,995 plus tax, tags, and doc fee. After a brief hold, Tiffany confirms and tells me to come in and take the car. Drive all the way back, and banks are closed and can't do deal. Show up first thing on Monday, and sales person, Ron's manager, Joe, tries to slap $1400.00 on purchase price due to bogus certification fee and bogus internal fee. I walked out and drove home. Writing letter to Better Business Bureau too. Hey Joe....you're an awful human being and should be selling Xeroxes.
I complained to the GM Pete on my way home, and he said yeah...Tiffany is not a Manager. He said I didn't approve the deal as it was, and needed more money. Writing a letter to VP, Marketing, American Honda to complain about my experience and to let them know that one of their franchises is ripping off the American public by upcharging the Honda Certification from their advertised price and claiming its not Certified yet, and Certified Ready when it clearly is advertised as Certified. (I have pictures of all advertisements and Honda Corporate website showing as such)
Oh yeah, they try to hold back points in Financing. if you have to buy from these slimey people, make sure you are pre-approved with check in hand. Another great trick. Get lost turkeys. The new ownership group here sucks.
BUY YOUR HONDAS AT HAMILTON HONDA! NO GAMES THERE!!!
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