Honda of Kirkland

Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda of Kirkland:
Worst experience ever.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Honda of Kirkland:
Can't be 100% sure, but looks like the didn't install the power steering fluid bottle appropriately. The bottle fell down, rubbed against a belt, burning a hole in the bottle, power steering fluid got everywhere, burned out my alternator, eventually my battery died. My radio went into auto-theft mode and I didn't know the code. Dealer insisted on charging me the full price for replacing the alternator and battery. I had a warranty with a $50 deductible so it didn't cost much but I was extremely unhappy. As I filled out the review of the place the customer service person (attractive young women with a lot of makeup) stare at the scores you give their shop in the supposedly confidential evaluation. Apparently they're hoping to intimidate you into giving them a high rating.<br><br>

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