714 Reviews of Honda of Lincoln - Service Center
I had purchased a used Cadillac from Honda of Lincoln. I had a recurring issue with the passenger mirror. As this was not a Honda, the service area was unable to resolve the issue on site. However, Jeff Wil had a recurring issue with the passenger mirror. As this was not a Honda, the service area was unable to resolve the issue on site. However, Jeff Williams and his team went above and beyond to resolve this issue. They worked with another Cadillac dealer (Husker) to fix the issue, this company was extremely difficult to work with, stated they corrected the issue and did not. Jeff sat down in the car, we trouble shot the issue and unfortunately needed to take it back for service. Jeff could sense my frustration with Husker Cadillac and went above and beyond to find another dealer that could not only service Cadillacs, but were ethical and with integrity. They fixed the car the next day, Jeff took the time to make sure everything was working properly and even had a GM master tech look through the vehicle. They even detailed the car before I picked it up. Honda of Lincoln has earned a loyal customer here. I will have them service all items within their expertise from here on out. I appreciate all that they did! More
Always have had a good experience at Honda of Lincoln. Had a minor concern with some service work done on the family van, and Jeff took care of it right away, and I couldn't be more pleased. Highly recomm Had a minor concern with some service work done on the family van, and Jeff took care of it right away, and I couldn't be more pleased. Highly recommended! More
Jeff's outstanding customer service and his service department are the reason I purchase Honda's. You know that you will be taken care of after your purchase of your vehicle. department are the reason I purchase Honda's. You know that you will be taken care of after your purchase of your vehicle. More
Jeff Williams manages an outstanding service department. He is wonderful to work with. We have owned a dozen Hondas. We love the vehicles and know that we will always be treated fairly. He is wonderful to work with. We have owned a dozen Hondas. We love the vehicles and know that we will always be treated fairly. More
I was impresssed that they returned my phone call on a Sunday and listened to my problem and set me up with an appointment Tuesday morning. The truck was ready by lunch time. Everyone was friendly, the ar Sunday and listened to my problem and set me up with an appointment Tuesday morning. The truck was ready by lunch time. Everyone was friendly, the area was clean, everything was explained; so no problems. More
We have complete trust in Williamsons after working with them since 1998. They gave us the same excellent service when they serviced our car from MI as they do now when we take in our cars that we purchased them since 1998. They gave us the same excellent service when they serviced our car from MI as they do now when we take in our cars that we purchased from them. We appreciate their specificity and know they won't do anything that is not absolutely necessary. Staff always gives us options and professional opinions about the work that must be done vs. the work that can be done and what could happen if we don't do the work. This provides us with the information necessary to make an informed decision that is very important to us - it is the best way to demonstrate to us that they respect and value us as customers. More
Your team always does a very professional job. Thanks so Your team always does a very professional job. Thanks so much. I always look forward to working with you all. PS. Your service contact encourage Your team always does a very professional job. Thanks so much. I always look forward to working with you all. PS. Your service contact encouraged me to go to yoru website to download the coupon so I could save some money. Always appreciated! More
I enjoy working with this dealership and especially Jim. I feel like they listen to me and only suggest repairs that are needed and worthwhile. I feel like they listen to me and only suggest repairs that are needed and worthwhile. More
Everyone was prompt, courteous, and professional. I got answers and explanations I could understand and, once I decided on a course of action, everyone involved worked diligently to help get me what I need answers and explanations I could understand and, once I decided on a course of action, everyone involved worked diligently to help get me what I needed. I do not remember the name of the cashier (sorry), but she also was very helpful and courteous. Overall, an excellent experience visiting Williamson of Honda, Lincoln, Nebraska. More
I have experienced the friendliness of your people to be extrordinary. They treat your vehicle as though it was there own. They understand the service quality you expect, and take the time to discuss all is extrordinary. They treat your vehicle as though it was there own. They understand the service quality you expect, and take the time to discuss all issues so your vehicle is completed the way you expect. The facility is always clean and comfortable, giving you the feeling your vehicle is receiving the same treatment. Thank you Honda of Lincoln for the service you give! More