Honda of Oakland

Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda of Oakland:
Simply watch out for what is presented to you. Think many times before you sign... is this right? fair?..and do not be afraid to walk out the door if you are not satisified.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda of Oakland:
Absolutely the worst car purchasing experience I’ve ever had. Tina, the internet “Sales Manager”, attired in dirty sweat pants and sneakers was both unprofessional and rude in her duties as the go between with the “behind the glass” sales manager, Chi.
Her lack of product knowledge and inability to deliver the product as promised says a lot about this dealership. Communication with the general manager, Todd was useless as well. He couldn’t even follow up on his promise for a free oil change on a 28k vehicle.
The pricing was within $100 of other area dealers, but not worth the hassle of dealing with this unconcerned dealership. I bought the vehicle, but ended up going home to take a long shower……
Avoid!


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Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda of Oakland:
I was referred by a friend, who has purchased a car there two weeks ago. I was intrigued by their highly-advertised 0%-financing and requested a quote over the phone. I asked if I could stop by after work to meet the sales person and have a look at their lot.

The moment I arrived things got off the wrong foot. First Tina couldn't remember what Accord model she gave me a quote on and then immediately proceeded a more expensive model on me. When I kept protesting she kept insisting that was the model I wanted and requested over the phone. I should have left at that point. She then sent someone to get the car, which I did want to see, but had no intention of buying at that point. I've seen enough. To get her to stop and realize that she has lost me along the way took a super-human effort. I should have simply walked out but thought that it was rude. Please don't go to this place unless you are ready to deal with Guantanamo-style pressure and tactics. And my reward for putting myself though this: an indignant and sullen sales person. Awesome!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda of Oakland:
After I traded in my old car for a new Honda, the dealer did not complete the paperwork on the trade in a timely manner, resulting in me being liable for another payment on my trade-in. Then they never completed the DMV paperwork on the trade-in and lied that they did. Their general manager Todd King is beyond rude. I always purchase Hondas, and am an Oakland resident, but this is my first and last time buying from Honda of Oakland. Try El Cerrito Honda, they are great.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Honda of Oakland:
Charged me $100 to misdiagnose a problem. Service guy took one look at my car, saw my aftermarket exhaust, and said that it was the exhaust making all the clunking noise because &quot;it must be your exhaust beecause all of the stock parts on your Honda S2000 don't have any problems&quot;. Another dealer (SF Honda) found the real problem, the rear axle, but only after pulling the same scam, blaming my non-stock rear tires.<br><br>Bottom line; rather than really take a caring look at my car to determine the real problem, jumped to any other handy excuse in order to blame the customer.<br><br>(This may be very common among Honda Service Centers). Honda... the new Ford.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Honda of Oakland:
I was calling to schedule an appointment for buying a car over the phone, but this sales person was SO RUDE and HUNG ME UP. After that, I don't have any faith to go back there again, REGARDLESS they might offer irrestiable deals. And I won't recommand any of my friends to buy ANYTHING from this person neither. If you have to go there, I suggest you to talk to SOMEONELSE. I am sure other sales resp. will have more incentive to work in the same dealership.

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