Honda of Owings Mills

i begin car shopping online and mr truong responded. from that point forward he was extremely helpful, never pushy and once i physically arrived at the dealership the entire sales staff was friendly and from that point forward he was extremely helpful, never pushy and once i physically arrived at the dealership the entire sales staff was friendly and sales oriented. i had a pleasurable buying experience with northwest honda. More

We contacted the dealership to inquire about a certified pre-owned van and Billy answered our questions and would be available to show us the van. He met us at the dealership and let us test drive the car. pre-owned van and Billy answered our questions and would be available to show us the van. He met us at the dealership and let us test drive the car. We were interested in buying the car so Billy walked us through the process and had our car appraised so we could do a trade in. Billy was quick and efficient and went above and beyond our expectations. We then sat down with Lane in finance and worked out our loan. Billy introduced us to Anthony who helped explain the car and even helped us move our belongings from the old car to the new one. Billy, Josh, Matt, Lane and Anthony were ALL very helpful and considerate and at no time did they push us into anything. It was a great experience and we will recommend this dealership to others More

Billy and the crew at Northwest were more than helpful. It took me less than a day to get everything in order because of the amazing staff and their willingness to work with me and my non-existent credit. It took me less than a day to get everything in order because of the amazing staff and their willingness to work with me and my non-existent credit. After hard work, I have a great car! I will definitely be recommending Northwest to my friends. More

From my initial email query about a 2010 Honda CR-V to walking out the door with the keys in hand, the entire shopping and buying process was smooth, friendly, and actually enjoyable. We never felt pressu walking out the door with the keys in hand, the entire shopping and buying process was smooth, friendly, and actually enjoyable. We never felt pressured, and the Sales Associate never tried to sell us more than we wanted. I thought, "this is the way car buying should be." More

My experience at the dealership was quite unbelievable.The day befour I went online to a number of dealerships leaving my information. Only one called me back. He said his name was Billy I ex unbelievable.The day befour I went online to a number of dealerships leaving my information. Only one called me back. He said his name was Billy I explained my situation to him. With no hesitation Billy asked could I come in the next day. When I got there he was very nice, polite, friendly and straigth forward. We got down to business.I told him I didnt think that I would be able to get a car not because of my credit but something else. Billy say don't worry if any dealership can get you a car we can. As we were talking he got a phone. When he hung up he say its done. I'm like what's done. He said you can get the car. I couldnt believe it.I was in disbelief until I drove off the lot with the car. My experience at Northwest Honda with Billy "BobCat" was amazing.Thanks Billy for everything. I will recommend this dealership over all the rest. More

I had planned to purchase a new 2010 Honda Accord sedan the following day, so I was doing my research at edmunds.com. I had the all the pricing information that I needed (MSRP, Invoice, average going price the following day, so I was doing my research at edmunds.com. I had the all the pricing information that I needed (MSRP, Invoice, average going price in my area). Edmund's.com website offered the feature to request a quote from all the dealership around my area. Northwest Honda was one of them. Within an hour, I received a quote from Gabrille and a phone call to make sure that I got it. I was pleasantly surprised at their no haggle price since it was significantly below the MSRP and even below the average price in the area. With the savings, I was able to upgrade to a higher trim. Another dealership e-mailed me back but they wouldn't give a price. They wanted me to call them to discuss. A third dealer e-mail me their quote but it was higher than Northwest Honda. I decided to make a trip to Northwest Honda and I can conclude that it was the best experience I have had in purchasing a new vehicle. The facility was very modern, clean and Gabrielle was extremely courteous and friendly. We test drove the car I wanted and she was quick to accomodate my request for a different color trim. I also traded in my old car and they gave me a better price for it than a previous offer. The finance officer was also extremely helpful in explaining all my financing options. All in all, I was out the door of the dealership with my new vehicle in about 90 mins. My last visit to another dealship took about 4 hours. I would definitely recommend them to a friend. More

I found Elliott Robinson to be very friendly and helpful in securing our business. I would not hesitate to recommend him to family and friends who are interested in purchasing a car. In fact, I already hav in securing our business. I would not hesitate to recommend him to family and friends who are interested in purchasing a car. In fact, I already have done so. Anthony Korolev was very helpful in explaining everything about my new car. Before we left to go home with the new CRV he explained many things. I must admit I did listen but not fully, I was too preoccupied with the idea of "just buying a new car". He was so kind to call me a week later about any questions that I may have had. By that time I had time to read the book about the car and had some questions which he answered. More

After researching Honda Pilots and dealerships all over Maryland, I found Northwest Honda. One of their salesman, Mark Honkofsky, not only gave me the lowest price on my Pilot, but he also spent the qualit Maryland, I found Northwest Honda. One of their salesman, Mark Honkofsky, not only gave me the lowest price on my Pilot, but he also spent the quality time with me to explain the vehicle and all of its great features. I would recommend Northwest Honda for anyone who is interested in purchasing a new or used Honda. I would also suggest that you buy from Mark Honkofsky, as everyone I have spoken with who has dealth with him has been very happy with their overall experience and price! More

Our salesperson Billy Collins was friendly and helpful and never tried to push a vehicle we weren't interested in. Gwen in financing was also very friendly and helpful. We managed to purchase a certifi and never tried to push a vehicle we weren't interested in. Gwen in financing was also very friendly and helpful. We managed to purchase a certified used vehicle and, including test drive (and waiting for the vehicle to return from test drive) as well as financing and paperwork, were out the door driving our vehicle home in well under 3 hours. Thanks! More

I can not begin to express how SATISFIED I was with Max Cho. Max is one of the MOST FRIENDLIEST COUTEOUS and PROFESSIONAL Sales Reps that I have EVER worked with at Honda...and I have already purchased 4!! Cho. Max is one of the MOST FRIENDLIEST COUTEOUS and PROFESSIONAL Sales Reps that I have EVER worked with at Honda...and I have already purchased 4!!!!!!! I have referred some of my staff to go to him. It takes a very qualified professional to deal with "Consumers" and Max has the customer service skills which will help Honda increase their sales! I have NEVER had a Sales Rep go over every detail....all the way down to adjusting the power locks. When I left with my BRAND NEW 2010 Honda accord I was extremely satisfied with my service. I am hoping that in 5 more years when I purchase my 2015 Honda....Max Cho will be the SALES MANAGER for Northwest Honda!!!!!!!! I am hoping Max will be recognized for "Striving for 5"!!!!!! More