Honda of Owings Mills

I worked with Billy Collins at Northwest Pre-Owned and he was hreat! He was very knowledgable of the car I was buying and its maintence. I had some follow up questions and concerns and Billy took care of the was hreat! He was very knowledgable of the car I was buying and its maintence. I had some follow up questions and concerns and Billy took care of them right away! When I felt that someone in service wasnt being very helpful, Billy took upon himself to call and make sure veerything was going the way it should. Thank you to Billy and the folks at Northwest PreOwned. More

I was looking for a car because my car had been totalled in a recent accident. I knew some of the dealers at Northwest Honda, however I worked with other people that were on the lot that day. I went over in a recent accident. I knew some of the dealers at Northwest Honda, however I worked with other people that were on the lot that day. I went over to the used dealership for Northwest Honda and Billy saw that I needed help and got me keys to all of cars I was interested in. I test drove an Acura TL 2006 and a Nissan Altima 2009. I really enjoyed driving the Acura TL and fell in love instantly. Billy ensured me that I was getting a good deal and that I would not find it anywhere else! I made the deal the day I was there and drove off in my beautiful car. I would recommend Northwest Honda to anyone I know. They were fantastic and really helped make me feel better about my entire situation with losing my previous car and making a great deal for my future love! Thank you Northwest Honda! Amanda Roosa More

Everyone was very helpful and friendly. Billy was willing to help with everything and anything. This was the first time ever purchasing a car and it was a very fast and smooth process. In and out w willing to help with everything and anything. This was the first time ever purchasing a car and it was a very fast and smooth process. In and out within two and a half hours. The paint guy did an awesome job buffing out scratches. I will definitely recommend people to this dealership. More

Excellent overall experience working with Billy and rob. Within two hours our negotiations were finished and I was a new car owner. Billy and rob were very accomodating to my needs. I would strongly recom Within two hours our negotiations were finished and I was a new car owner. Billy and rob were very accomodating to my needs. I would strongly recommend northwest Honda to anyone looking to buy a new car!! More

The customer service was great because Billy was very friendly and i could tell that he really cared of my well being and what i wanted in a vehicle, he wasnt just trying to sell me any car. And Gwen was friendly and i could tell that he really cared of my well being and what i wanted in a vehicle, he wasnt just trying to sell me any car. And Gwen was also very friendly and looked to get me the best loan deal that she could find. I really appreciated that they took their time and were patient with me and explained everything. More

I was very pleased with how I was treated at Northwest Honda. Alan took his time in showing me different styles and colors of the CRV. I am extremely satisfied with my selection and am truly enjoying th Honda. Alan took his time in showing me different styles and colors of the CRV. I am extremely satisfied with my selection and am truly enjoying the car. Anthony showed me step by step all the controls and features of the car which has been very helpful. More

i begin car shopping online and mr truong responded. from that point forward he was extremely helpful, never pushy and once i physically arrived at the dealership the entire sales staff was friendly and from that point forward he was extremely helpful, never pushy and once i physically arrived at the dealership the entire sales staff was friendly and sales oriented. i had a pleasurable buying experience with northwest honda. More

This was my second experience buying from Northwest and it was wonderful. Our sales rep Thuan Truong was great. He understood what we wanted and gave us an incredible price. It was so easy to do busines it was wonderful. Our sales rep Thuan Truong was great. He understood what we wanted and gave us an incredible price. It was so easy to do business with Northwest. I highly recommend this dealership. More

We contacted the dealership to inquire about a certified pre-owned van and Billy answered our questions and would be available to show us the van. He met us at the dealership and let us test drive the car. pre-owned van and Billy answered our questions and would be available to show us the van. He met us at the dealership and let us test drive the car. We were interested in buying the car so Billy walked us through the process and had our car appraised so we could do a trade in. Billy was quick and efficient and went above and beyond our expectations. We then sat down with Lane in finance and worked out our loan. Billy introduced us to Anthony who helped explain the car and even helped us move our belongings from the old car to the new one. Billy, Josh, Matt, Lane and Anthony were ALL very helpful and considerate and at no time did they push us into anything. It was a great experience and we will recommend this dealership to others More

Billy and the crew at Northwest were more than helpful. It took me less than a day to get everything in order because of the amazing staff and their willingness to work with me and my non-existent credit. It took me less than a day to get everything in order because of the amazing staff and their willingness to work with me and my non-existent credit. After hard work, I have a great car! I will definitely be recommending Northwest to my friends. More