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329 Reviews of Honda of Serramonte - Service Center
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May 26, 2017
Great service I brought my car in for a recall and Eric Chau assisted with checking in my vehicle and getting it done earlier than expected. Eric was professional I brought my car in for a recall and Eric Chau assisted with checking in my vehicle and getting it done earlier than expected. Eric was professional and courteous. Thank you! More
by My06civic
Employees Worked With
Eric Chau
Helpful May 25, 2017
Darrell's the best! Been receiving the best of service and courtesy from Darrell for years. Darrell goes far and beyond for his customers. Nothing is too big or small for Been receiving the best of service and courtesy from Darrell for years. Darrell goes far and beyond for his customers. Nothing is too big or small for this service department! More
by Ian111769
Employees Worked With
Darrell and Peter
May 18, 2017
Courteous and Efficient I recently had my neglected 2009 Honda Fit serviced at Honda of Serramonte. There was some maintenance needed to be done and it was performed in the s I recently had my neglected 2009 Honda Fit serviced at Honda of Serramonte. There was some maintenance needed to be done and it was performed in the specified time. Although dealerships can be pricey for service, I feel confident that they perform the job correctly. I had taken a previous car to an independent business with disasterous results. More
by Recent service
Employees Worked With
Bobby Santos
May 18, 2017
Issues with radio Darrel at Honda of Serramonte is awesome, he made sure that my car issues were well taken care of. 5 stars for Darrel and his crew. Darrel at Honda of Serramonte is awesome, he made sure that my car issues were well taken care of. 5 stars for Darrel and his crew. More
by HondaGuy
Employees Worked With
Darrel
April 29, 2017
Exelente servicio , siempre me trataron con cordialidad y amabilidad, y la espera fue menor de lo esperado, siempre me explicaron que se le iba a hacer al carro, los pr , siempre me trataron con cordialidad y amabilidad, y la espera fue menor de lo esperado, siempre me explicaron que se le iba a hacer al carro, los precios, el tiempo estimado desde el principio y al final lo que se le hizo y hasta me dieron unos consejos muy utiles sobre mi carro, Bobbie Santos se encargo de todo, exelente trabajo. Y el carro quedo otra vez como nuevo. Definitivamente este sera mi Dealer de hoy en adelante y porsupuesto que lo voy a recomendar. Gracias. More
by Adrian Tejeda
Employees Worked With
Bobbie Santos
April 27, 2017
First Scheduled Service Had first oil change at Honda of Serramonte. Eric took excellent care of checking me in and explaining process. Work was completed in the timeframe sp Had first oil change at Honda of Serramonte. Eric took excellent care of checking me in and explaining process. Work was completed in the timeframe specified. Eric displayed excellent customer service. More
by Norm360
Employees Worked With
Eric
April 14, 2017
Did not expect the service I received. Customer service provided by Bobbie was excellent. Recall work was done in a timely manner as promised. Extra service done to vehicle was a plus and Customer service provided by Bobbie was excellent. Recall work was done in a timely manner as promised. Extra service done to vehicle was a plus and not expected. More
by Glenn
Employees Worked With
Bobbie Santos
April 04, 2017
Excellent customer service by Bobby Santos at Service Depart I was very pleased by the customer service given to me by the service department. I brought in my 2014 CRV for some diagnosis because i was having som I was very pleased by the customer service given to me by the service department. I brought in my 2014 CRV for some diagnosis because i was having some electrical issue, the problem was diagnosed & fixed on time, they even arranged a car rental for a day while they're working with my CRV. Awesome job by the service dept. specially Bobby Santos. More
by Ariel V. Mangoba
Employees Worked With
Bobby Santos
April 03, 2017
Pleased with the Service. The service person was very knowledgable about the service process and what is needed at the service interval indicated by car's oil oil analyzer. The service person was very knowledgable about the service process and what is needed at the service interval indicated by car's oil oil analyzer. More
by Henry
Employees Worked With
Bobby Santos
April 01, 2017
Maintenance Took my car in to get serviced and was very pleased with the whole process. Everything that was to be done to the vehicle was explained to me. Took my car in to get serviced and was very pleased with the whole process. Everything that was to be done to the vehicle was explained to me. More
by Guo16
Employees Worked With
Bobbiejo Santos
