Honda of Superstition Springs - Service Center

Tommy Durante, I want to commend you for your exceptional performance. Your customer service skiils are exemplary, and you consistently address my concerns beyond my expectations. I appreciate your ability t performance. Your customer service skiils are exemplary, and you consistently address my concerns beyond my expectations. I appreciate your ability to transform a challenging morning into a positive experience. Your dedication to customer service is truly commendable. I highly recommend seeking out Tommy when visiting this location. Good Job! More

My 10,000 mile oil change, tire rotation, & general inspection was completed in a timely manner and Anthony was really nice to work with. I'm very happy with the service I receive here. inspection was completed in a timely manner and Anthony was really nice to work with. I'm very happy with the service I receive here. More

This dealership is very nice. The people are very helpful. I had Jason help me with my car and explain everything I needed done on the service. The people are very helpful. I had Jason help me with my car and explain everything I needed done on the service. More

Was the best experience ever was my first time there and the guy I got was really helpful and he told me exactly what time my car would be done and it was done at that time the guy I got was really helpful and he told me exactly what time my car would be done and it was done at that time More

I went in for a recall service and Dakota was a very nice young man! young man! More

Dakota was my angel! I worked with Dakota and I could not say enough great things about him! I had just come from Northern Arizona , where I live, and I pulled into th I worked with Dakota and I could not say enough great things about him! I had just come from Northern Arizona , where I live, and I pulled into the service bay without an appointment. My car couldn’t go any further and died. I was mid panic and trying not to cry but Dakota took his break time to help me. I knew he was busy, but he genuinely wanted to make sure I was safe and didn’t make me feel like I was a burden. I being a woman, was so nervous to be far from home, alone and completely stranded. I was so glad he was the one to help me. He helped me get into a rental car and stay safe. He was so kind the entire time Honda had my car. He kept me well informed of what was going on, answered my millions of questions and phone calls, and took the time to make me feel human and not like I was a number. I have never experienced such insanely kind customer service from a dealership. I will shout his good name and praises to everyone who asks. My circumstances weren’t great but Dakota helped me feel taken care of and not taken advantage of. He is 100000000 % a blessing to Honda! Thank you times infinity to Dakota and team! More

I have been going to this Honda dealership for 7 years and in my experience has always been top tier. After my first service advisor parted from Honda I wasn’t to open to the idea of having a new service and in my experience has always been top tier. After my first service advisor parted from Honda I wasn’t to open to the idea of having a new service advisor. For 4 years now I have experienced service with Jason Kobayashi and the guy never disappoints. The professionalism and attention to detail when deciphering my vehicle needs are always met along with taking the time to circle back on comments I may have made during my last visit. Jason is very personable and very customer focused. Jason provides guidance on vehicle necessities where he takes the time to break down in detail and expands on terminology for me as I don’t know much about vehicles. Highly recommend requesting for Jason as he is truly going to look out for you. More

Toby is a great service advisor and helped me get my new civic checked out for an issue I was having. He was very communicative and informative through the whole process. 10/10 service experience. civic checked out for an issue I was having. He was very communicative and informative through the whole process. 10/10 service experience. More

We have tried to work with them several times. They are awful. We have 2 open recalls that we can't seem to get them to fix. Twice we called and scheduled times and they promised we could have a l They are awful. We have 2 open recalls that we can't seem to get them to fix. Twice we called and scheduled times and they promised we could have a loaner while they took time to do the recalls. When we showed up for the appointment they said they don't do loaners. But for some reason they keep promising them. They said a manager would contact us but they never did. Go figure. So this time we made arrangements for ourselves so we could leave the vehicle. Then they call us after we have left the vehicle saying your car is in great shape! It needs $3,000 in repairs though... and we can't do one of the recalls unless you do one of the repairs. The recall is a legitimate safety concern that is malfunctioning in our car, and they just want to make money off of us. Im not sure how or who to complain to but i would think that it would be mandatory for them to replace something that is malfunctioning and is a safety concern. These people are a joke More