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Honda of Superstition Springs - Service Center

Mesa, AZ

3.7
130 Reviews

130 Reviews of Honda of Superstition Springs - Service Center

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April 30, 2023

Do NOT buy a Honda. 100% Do NOT buy an extended warranty because they will try to rip you off before telling you the problem. Also the service team is very incompetent More

by BenDover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mehdi Soleymanpour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Koushi Momtazian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rutherford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Araquel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy, Dakota, Carter
February 16, 2023

Tommy and Andrew truly delivered 5 STAR service for my vehicle. I would highly recommend the service center at Honda of Superstition Springs! More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy and Andrew
Feb 16, 2023 -

Honda of Superstition Springs responded

Hello Jen, we are glad you enjoyed a great experience working with our Service Team at Honda of Superstition Springs. Thank you for your awesome 5-star review and recommendation. We are here if you need any further assistance.

July 23, 2022

Horrible service not only was service poor they left all kinds of trash inside my vehicle that I just had detailed. When I purchased the car they scratch it editing there auto butler service and I thot mayb More

by Stark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angelo Araquel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Goth
Jul 25, 2022 -

Honda of Superstition Springs responded

Hello, Thank you for sharing this with us. I would like to speak with you directly regarding your experience with our Service Department here at Honda of Superstition Springs. Please reach out to me at your convenience so that we may discuss this and any other feedback you may have. Sincerely, Mike Rutherford General Manager miker.hondas@gmail.com 480- 355- 6926

July 23, 2022

I had to bring my car in for battery check. I was welcomed as soon as I got there and was assisted immediately, even though my appointment was scheduled a couple days later in the week. I re More

by YS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota
Jul 25, 2022 -

Honda of Superstition Springs responded

Thank you for taking the time to share this wonderful feedback with us. We are honored to provide professional, helpful service to all of our guests and we are happy to see that this was reflected in your experience working with the Honda of Superstition Springs team. We appreciate your business and look forward to seeing you again next time.

June 24, 2022

Outstanding service today - even on a Saturday! Dead battery under Honda's full replacement program that Dakota sold me on a couple years ago! Happy I listened to him! Today, Mike checked us in - More

by Jayne N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Marks
Jun 27, 2022 -

Honda of Superstition Springs responded

Hi Jayne! Thank you for your kind words about our Service Department. We're glad to hear you received outstanding, upbeat service and are pleased with the recommendations our staff made. We appreciate your business and look forward to seeing you again soon at Honda of Superstition Springs.

October 24, 2021

I’ve been doing to this dealership for the past 7 years and they always take great care of me! The manager Tommy is always very helpful and Bryan and Jason are usually the ones who help me out and make su More

by Danyella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan, Jason, Tommy
Oct 24, 2021 -

Honda of Superstition Springs responded

Hi Danyella, Thank you for your excellent review. We are thrilled you continually experience professional and helpful service experiences. We appreciate your trust throughout the years and we are looking forward to welcoming you again. Thank you for choosing Honda of Superstition Springs.

August 25, 2021

What? I can't give 10 stars to the Service Center at Honda of Superstition Springs? They deserve it - with a special shoutout to the Service Director, Tommy Durante. I purchased my CR-V in 2013 and it's More

by GailC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Durante
Aug 25, 2021 -

Honda of Superstition Springs responded

Hi Gail, thanks for the positive review! We can't tell you how nice it feels to hear that Tommy went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

June 25, 2021

I was VERY pleased with Cesar's caring and dealing with my HDD problem. He took plenty of time to address my concerns and also quickly fixed the glove compartment door which had no spring left to it. He i More

by radpad2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caesar
Jun 26, 2021 -

Honda of Superstition Springs responded

Hi, we are very happy Cesar provided you with such a positive experience fixing your HDD problem here at Honda of Superstition Springs! We hope you continue to choose us for all your automotive needs! Take care.

June 18, 2021

Was very well pleased with Logan and the service department. Logan was very helpful and answered all my questions. I bought my car at Superstition Springs Honda in 2010 and have been going there si More

by dporter40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Bowers
Jun 20, 2021 -

Honda of Superstition Springs responded

Porter, thank you for taking the time to share your great experience with Logan in our Service Department! We're glad to hear you're satisfied with your repairs. Please do not hesitate to reach out to us when we can work with you down the road at Honda of Superstition Springs.

May 21, 2021

Under Tommy Durante's guidance, his service team gave me the warmest and friendliest welcome I ever received. I've been going to Honda dealers for servicing for 25 years and just relocated from Colorado to More

by Exceptional Service Team
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Durante
May 22, 2021 -

Honda of Superstition Springs responded

Hi there, Thank you kindly for your five star review. We are thrilled that you experienced such a welcoming, efficient, helpful and professional service with Tommy and our team. Thank you for choosing Honda of Superstition Springs and we look forward to assisting you again for any of your future automotive needs.

May 22, 2021 -

Exceptional Service Team responded

Tommy - you are amazing and your service team the best!! Thank you for all that you do and for being there!

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