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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,183 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,183 reviews

January 09, 2024

The overall experience was wonderful, they alerted me to two problems I didn't know I had. My advisor Mike S. was best very heplful. More

by fee
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike Skawinski
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Jan 09, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your wonderful experience with us! Identifying and addressing issues is crucial for your vehicle's health, and we're glad our team could assist with that. Should you have any more concerns or need further assistance, please don't hesitate to reach out. Your satisfaction and the well-being of your vehicle are our top priorities!

January 09, 2024

Ada is always great, and the reason we continue coming back to Honda of Valley Stream! More

by KRMT
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

That's wonderful to hear! Ada is a valued member of our team, and we're thrilled that her service has been consistently great for you. Thank you for your loyalty and for choosing Honda of Valley Stream. We're committed to maintaining the high standards that keep you coming back, and we look forward to serving you again in the future!

January 09, 2024

Very professional service , Paul is the number one salesman. He solved all my problems. Soon I’m going to come back and buy another vehicle . More

by RUTRAS
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

That's fantastic to hear! We're thrilled that Paul provided you with such professional service. Thank you for choosing us and for your kind words about Paul. We can't wait to welcome you back when you're ready for your next vehicle. We'll be here to provide you with the same excellent service and assistance. Thank you for your loyalty, and we look forward to seeing you again soon!

January 09, 2024

Overall experience was good, wait time was fair and the advisor Brandon was very communicative with me. More

by KEVINFULO333
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We're glad to hear that you had a good experience and that Brandon provided clear communication throughout your visit. We strive to make the wait times reasonable and ensure that our customers are kept informed every step of the way. Your satisfaction is important to us, and we'll continue to work hard to provide excellent service during your future visits. Thank you for choosing us, and we look forward to serving you again!

January 09, 2024

Great fast friendly service the center was clean all the workers were nice I had a great experience More

by cv3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark skawinski
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Jan 10, 2024 -

Honda of Valley Stream responded

That's fantastic to hear! We're delighted that you had a great experience at our service center. Providing fast, friendly service in a clean environment is always our goal, and we're thrilled that our team met your expectations. We appreciate your kind words about our staff and their friendliness. Thank you for choosing us, and we look forward to delivering the same excellent service during your future visits!

January 09, 2024

Well the waiting period was a little one but the service was very good t More

by shelleysmooth61
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found the service to be very good, although we apologize for any inconvenience caused by the waiting period. Your satisfaction is important to us, and we'll work on making the wait time more efficient for your next visit. Thank you for choosing our service, and we hope to see you again in the future.

January 09, 2024

The customer service (Mark) was great; he updated me on the additional stuff needed to get and the service was efficient/timely. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 10, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Mark provided you with excellent customer service! Keeping our customers informed and ensuring transparency about any additional service needs is a priority for us. It's fantastic to know that your experience was efficient and timely. We'll be sure to pass along your kind words to Mark and the team. Thank you for choosing us for your service needs, and we look forward to delivering the same level of exceptional service in the future!

January 09, 2024

Took a long time to get the service, but my rep was easy to deal with More

by jlello
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback with us. We apologize for the longer than expected wait time for your service. However, we're pleased to hear that your representative made the experience easier for you. Your comfort and satisfaction are important to us, and we'll work on improving our service efficiency to minimize wait times in the future. We appreciate your understanding and hope to provide you with a smoother and more prompt experience during your next visit. Thank you for choosing our dealership!

January 09, 2024

Clara was absolutely amazing to work with. She called me early in the morning to review what I needed done and then sent me a message, so I could stay in touch with her. I was able to get upda More

by STEPHSCHIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

That's incredible to hear! Clara is indeed amazing, and we're delighted that she provided you with such a fantastic service experience. Keeping you informed and ensuring clear communication throughout the process is essential to us, and it's fantastic that Clara went above and beyond to make sure you were updated and comfortable. Thank you for spreading the word about your positive experience with us. We truly appreciate your recommendation. We look forward to serving you and your vehicle needs in the future!

January 09, 2024

Service was great and staff was informative. Good work done by all involved. Keep up the good work More

by BHYDLEBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you had a great service experience. Providing quality service and keeping our customers well-informed are top priorities for us. We appreciate your encouragement, and we're dedicated to maintaining this level of excellence. Your support means a lot, and we look forward to continuing to provide you with exceptional service in the future!

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