Alex Marcel
Alex Marcel at Honda of Valley Stream
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Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
646 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

4.7

646 Reviews

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646 Reviews of Alex Marcel

May 06, 2024

Dealership Rating
Employee Rating

Effectively got everything done with excellent customer service. Took care of seat belt recall and gas door issue as well as initial request of oil change. Thank you. More

by mariascharmed
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 06, 2024

Dealership Rating
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All up to my expectations according to my normal service requirements. No issued incurred at this time. More

by JCPHOTO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 03, 2024

Dealership Rating
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I had a great experience as usual at Honda of Valley Stream. The staff is always kind and helpful. Especially Juju and Jessica. More

by BRANDONCHARLES2449
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 03, 2024

Honda of Valley Stream responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

May 01, 2024

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I was pleased with everything from servicing my car. Bryanna is always pleasant and informative about my car needs More

by Melrose329
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

May 01, 2024

Honda of Valley Stream responded

We're delighted to hear that you were pleased with your car servicing experience! Providing excellent service and ensuring your car needs are met is our priority. Bryanna is a valued member of our team, and we're glad to hear that she provided you with pleasant and informative assistance. If you have any more car needs in the future or any questions, please don't hesitate to reach out. We're here to help!

April 24, 2024

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He was I formative , he explained the waiting process . He told us we can wait in the waiting area . More

by millicentafrancis
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that you received informative service and clear explanations about the waiting process. It's important to us that you feel comfortable and well-informed while you're with us. We hope the waiting area provided a pleasant space for you during your wait. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

April 23, 2024

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I LOVE CLARA SHES THE BEST ! ! VERY NICE ! SHE HELPS ME WITH ALL MY CONCERNS!! More

by tatiana.jones13
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2024

Honda of Valley Stream responded

Thank you so much for your enthusiastic review! We're thrilled to hear that Clara has made such a wonderful impression on you with her helpfulness and kindness. We'll make sure to pass along your kind words to her. Thank you for sharing your positive experience, and we look forward to continuing to serve you in the future!

April 23, 2024

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Alex Marcel was the consummate professional, he kept me informed every step of the way as to the issue with my vehicle. He advised me as to the options available and gave me the opportunity to accept or de More

by REMCNAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Honda of Valley Stream responded

Thank you for taking the time to leave such a detailed and positive review! We're thrilled to hear about your exceptional experience with Alex Marcel and the service he provided. His professionalism and thorough communication exemplify the standards we strive for. Your loyalty to our service center means a great deal to us, and we're pleased to have earned your continued trust over the years. We look forward to continuing to provide you with the same high level of service for many more years to come. Thanks again for your kudos and for choosing Honda Of Valley Stream!

April 21, 2024

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Quick service, problem identified and resolved in one day. Alex Marcel was helpful throughout the process. More

by kwag123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Alex provided you with effective service, resolving your problem quickly. We strive to identify and fix issues efficiently, ensuring you can get back on the road as soon as possible. Your satisfaction is our priority, and it's great to know that we met your expectations. We look forward to serving you again in the future!

April 13, 2024

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Courtesy, faster and great service. I always love to go to the dealer in valleys Stream. I have more than 9 years going to this place. More

by maribeluci10
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Honda of Valley Stream responded

We're delighted to hear that you've consistently experienced courteous and great service with us over the past nine years. Your loyalty and continued satisfaction are incredibly important to us. Thank you for sharing your positive experiences, and we look forward to serving you for many more years to come!

April 12, 2024

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Hands down, the Best customer service and amazing work! ! Did I say great customer service More

by JOSE.F.MOREL
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of Valley Stream responded

We're thrilled to hear such enthusiastic praise about our customer service and the quality of our work! Thank you for highlighting these aspects of your experience with us. Your satisfaction is our top priority, and it's great to know we're hitting the mark. We look forward to continuing to provide you with the best service possible!

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