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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,190 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,190 reviews

December 20, 2023

I got charged over 2k for an issue that wasn’t even resolved, the staff gave me the car in the same conditions that I turned it in, horrible costumer service I feel scammed and I WILL NEVER BUY A HONDA More

by marisolmoralesv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. If you have any concerns, our service manager, Willie Meija, would like you to reach out to him directly. His number is 516-812-5302.

December 20, 2023

Clara Torres understood my issue and provided an explanation of the cause and resolution to the problem. More

by vmatarese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Honda of Valley Stream responded

It's great to hear that Clara Torres not only understood your issue but also provided a clear explanation of both the cause and the resolution for the problem. Clear communication is key to a successful service experience, and we're glad you had that with us. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

December 20, 2023

The server pitty good good the staffs frindley an nice I would good there for anything More

by Beverly Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Dec 21, 2023 -

Honda of Valley Stream responded

It sounds like you had a decent experience with the service and found the staff friendly and nice. If there's anything specific you need help with or if you have further feedback, please let us know. We're here to assist you with anything you might need in the future!

December 19, 2023

Clara was very helpful She addressed all of my questions Clara was available even after my services was done More

by brenda11367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Honda of Valley Stream responded

That's wonderful to hear! Clara is dedicated to ensuring a seamless experience for our customers, and it's great that she addressed all your questions and remained available even after your service was completed. We aim to provide ongoing support, and we're thrilled that Clara could assist you every step of the way. If you ever need anything else, please feel free to reach out. Thank you for choosing us!

December 19, 2023

Honda of Valley stream was very professional and helpful with my vehicle service. I was satisfied with the assistance provided to me by my service advisor, Mark. More

by NGENTILE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Dec 20, 2023 -

Honda of Valley Stream responded

That's wonderful to hear! We're thrilled that Honda of Valley Stream delivered professional and helpful service during your visit. Mark is a valuable part of our team, and we're glad he could assist you effectively. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing us for your vehicle service!

December 19, 2023

Mark went above and beyond to help me out with my car situation! He truly cares about his customers. More

by Nicoledav49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
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Dec 20, 2023 -

Honda of Valley Stream responded

hat's fantastic to hear! Mark is an invaluable part of our team, and we're thrilled he could go above and beyond to assist you with your car situation. Caring for our customers is a top priority, and we're glad that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. Thank you for choosing us!

December 19, 2023

Provided a professional service and did a good job. The staff were answering all question as well. More

by phyowai07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Dec 20, 2023 -

Honda of Valley Stream responded

That's great to hear! Providing professional service and addressing all your questions are top priorities for us. We're glad our staff could assist you effectively. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for choosing us for your needs!

December 19, 2023

I needed an inspection and made an appointment with another make car and they told me that they only do Honda cars. Why was I allowed to make the appointment when they only do Honda cars, also I wasn’t More

by k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No rating
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Dec 22, 2023 -

Honda of Valley Stream responded

We would love to be able to pull our systems for more information on what happened during your time with us. Unfortunately, with just the initial k provided we are unable to locate you in our systems. Please respond privately with your name and phone number for we may research and contact you to discuss the issue further. Thank you!

December 19, 2023

The honesty and integrity of the sales people was appreciated as well as the follow through with issues I had after the sale More

by tammydaitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Swakinski, Momin shah
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Dec 20, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that you appreciated the honesty and integrity of our sales team. Ensuring a positive experience doesn't end at the sale, and we're glad that our follow-through on any post-sale issues was helpful. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your trust and for choosing us!

December 19, 2023

The best dealer service around. Clean and easy check in and pick up. Clara Torres is the best service agent. More

by JIMMYD1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Honda of Valley Stream responded

It's fantastic to hear that you had such a positive experience with our dealer service! We're thrilled that Clara Torres provided exceptional service during your visit. Your satisfaction is our priority, and we're glad to have made your check-in and pick-up process smooth and hassle-free. Thank you for choosing us, and we look forward to assisting you in the future!

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