Honda of the Avenues

I was had a out the door price quote in the form of an Email from an employee and when I returned to start the purchasing process Honda of the Avenues would not honor this price. They attempted to quote m Email from an employee and when I returned to start the purchasing process Honda of the Avenues would not honor this price. They attempted to quote me a price that was substantially higher. The salesperson indicated the employee I had worked with one week earlier no longer worked there. The impression was they fired him. This dealership was also offering a up to $2,500 above the trade in value. They attempted to offer me only $2,500 for my trade-in. A 2002 F150 with low mileage. Essentially they were attempting to offer me $0 for the trade in. I would not recommend this high pressure, make a sales at all cost dealership. More

Outstanding service - parts department was great! Everyone treated us like we were important. We will recommend this dealership if we know of anyone looking for a Honda. Thanks for providing such gre Everyone treated us like we were important. We will recommend this dealership if we know of anyone looking for a Honda. Thanks for providing such great service. More

Outstanding experience. Ross answered all of my Outstanding experience. Ross answered all of my questions. Ross was extremely knowledgeable about the Honda Pilot. And instead of focusing on the g Outstanding experience. Ross answered all of my questions. Ross was extremely knowledgeable about the Honda Pilot. And instead of focusing on the gadgets in the Honda Pilot, he spent considerable time explaining its numerous safety features--an important subject considering I will be using the Pilot to transport my family. I do not own a cell phone. Ross was gracious enough to let me use his cell phone several times so that I could call my wife at home and get the necessary information I needed to complete the sales application. Rory also answered all of my questions about financing my vehicle. He also took the time to research and advise me on additional financing options I had not considered. Nick explained the Consumer Reports pricing that I obtained. I was only planning to look at vehicles and not purchase a new one on Saturday. As a result, I drove my wife's Honda Odyssey to the dealership instead of my Subaru Forester that I was planning to trade in. After the sale was completed, Nick drove my new Honda Pilot home while I drove the Honda Odyssey home. Nick put the license plate from my Subaru Forester on my new Honda Pilot and drove my Subaru Forester back to the dealership. Since I live on the opposite side of town from the dealership, Nick's gesture was a prime example of "going the extra mile" for the customer. If Honda used the Net Promoter Score (NPS) that many companies use in their customer surveys, I would have to give a rating of "10" (on a scale from 0-10) for the "ultimate" question, "How likely would you recommend Honda of the Avenues to a friend or colleague?" More

No haggle. Honest and easy to work with. This is the third car I've purchased from them in the past five years. Once again it was a great experience. third car I've purchased from them in the past five years. Once again it was a great experience. More

After doing research including a new car report from Consumer Reports and using their Build and Buy program I selected four local dealerships to visit. My intentions were to visit each and buy from the Consumer Reports and using their Build and Buy program I selected four local dealerships to visit. My intentions were to visit each and buy from the one offering the best deal. I obtained the name of Nick Bowman through my online research and ask for him at the dealership's reception desk. From the outset he was attentive and conveyed an understanding my situation and what I was looking for. It turns out that I spent most of the day at this one dealership and bought an Accord that I am delighted with. I was initially almost overwhelmed with the sophisticated electronic controls for the various functions on this vehicle and was impressed that Nick spent an hour with me four days after the sale assisting me in understanding certain aspects of these functions. Any dealership with employees of this caliber and willingness to assist after the sale deserves a thumbs up and support. Buck Goss More

Nick Bowman and Apollo Folks are the "Best Duo Team"! They made me feel like I was the only customer shopping for a "New car". Nick provided me with the vehicle over view I needed to make my d Team"! They made me feel like I was the only customer shopping for a "New car". Nick provided me with the vehicle over view I needed to make my decision and didn't hassle me. He went over the finance information and negotiated with the management team on my behalf (Nick, your dealership should be proud to have you as a member of their team) I am glad I had you as my salesman! Apollo Folks, made my car buying experience stress free and one to remember. He is a true professional and someone to emulate. These two guys are the best at what they do. Management should be proud of their work and consider them for promotion. I will recommend any one I know, looking for a new or used vehicle to visit Honda of the Avenues (See Nick and Apollo). Respectfully Josephine Booker More

Ross was amazing, and I felt he really attended to my needs as a customer. Nick did a great job showcasing the Pilot. I also appreciated our finance guy. He kept it simple with little to no pressure. needs as a customer. Nick did a great job showcasing the Pilot. I also appreciated our finance guy. He kept it simple with little to no pressure. More

We had a wonderful experience at honda of the avenues. Got an amazing deal that no one could beat or even match. Drove down from virginia to purchase a new odyssey and would do it again! Got an amazing deal that no one could beat or even match. Drove down from virginia to purchase a new odyssey and would do it again! More

Enjoyed not being pressured - listened to my concerns and demands. Gave me an option to look at another more expensive model, but listened to my needs and worked with me on what my goals were. Relaxed and fr demands. Gave me an option to look at another more expensive model, but listened to my needs and worked with me on what my goals were. Relaxed and friendly atmosphere - definitely will tell my friends and will be back. D.D.Jewell More

I dreaded having to buy a new car. I was planning on visiting three dealers. However I was so pleased with the first dealer and the cars that I drove and the sales experience that we went ahead and comp visiting three dealers. However I was so pleased with the first dealer and the cars that I drove and the sales experience that we went ahead and completed the purchase and was home with a new Honda Civix LX 4 door automatic in about 2 hours. All of the sales staff made our visit enjoyable and we would recommend them to anyone! More