Hondru Chevrolet of E-Town

contacted Jon Hershey via internet on a car listed on their website. made a very specific offer. he said he could not meet those terms and I let it go at that. 2 weeks later I made the same offer again. their website. made a very specific offer. he said he could not meet those terms and I let it go at that. 2 weeks later I made the same offer again. this time he asked for trade-in details, photos, and sent me a credit application implying he was now receptive to the offer. when asked to honor those terms he upped the price 2000.00 dollars! Stay clear of this guy and this place if they will hire and pay for this type of employee they will stoop to lord knows what Now I know what they will stoop to. Val Conte calls me and identifies himself as the director of Hondru. He asks me what the problem is, and as I begin to tell him he cuts me off mid sentence so often that I had to tell him to STOP. I explained his employee began a negotiation and then turned to a manipulative lie to get me to the desk. (The term 'GET THEM TO THE DESK.' Is a hack salesmans tool to move you to a decision where the deck is in the favor of the Dealership. They use urgency, emotion, time spent, and fawning concern to manipulate you into making a foolhardy decision.) I asked him directly if the deal his employee had agreed to was within his power and he immediately talked over me. "No one is going to win if you are not going to be reasonable." Was his attempt at bringing me back to the negotiation. His only reason for the call was to get this review removed. The car I was interested in is rather rare. And that was the only reason I began talking to the sales people at Hondru. I and my family have been in all facets of the car business since the 1930's and we can all call Tom Freysinger, John Sutliff, Gary Lawrence, and Danny Sunderland friends of many years. I suggest you look those 4 up as dealership owners and representatives of fair and honest car dealers. More

Don't service what they sell. Stay clear, after servicing my 2017 Chrysler Pacifica, replacing a faulty transmission, the second one went bad, under warranty, they will no longer r Stay clear, after servicing my 2017 Chrysler Pacifica, replacing a faulty transmission, the second one went bad, under warranty, they will no longer repair it NOR service my vehicle???? I have a 7 year 100,000 warranty, but Hondru claims I under in legal "buyback" with Chrysler, which is not true. They won't service the vehicles they sell. Look elsewhere! More

Superior Salesman Greg Martin was on top of his game from the moment I entered the dealership. He treated me as though he was more concerned about my needs than he was Greg Martin was on top of his game from the moment I entered the dealership. He treated me as though he was more concerned about my needs than he was making a sale. From the viewing and test drive to the sale. Greg was there to answer any and all questions and to offer his best advice to what vehicle and options were best for me after listening to my wants and needs. It will certainly take a lot of work from another dealership to even get me to think about parting ways with Hondru More