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Honolulu Buick GMC

Honolulu, HI

4.3
1,071 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,071 reviews

June 03, 2024

Service scheduling was great though Micah. He kept me updated and on the progress of my vehicle while in service. Unfortunately about a week later one of my issues started accruing again. W More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
Jun 03, 2024 -

Honolulu Buick GMC responded

We're sorry that your visit wasn't completely satisfying. Would it be possible for someone from our management team to contact you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 03, 2024

She was a lot of help and knowledgeable about what we wanted in a vehicle. More

by lyee22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honolulu Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Honolulu Buick GMC ! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 02, 2024

Dropped my truck off after purchasing it 2 days ago, to get the transmission looked at. The truck sat there for 7 days and never got looked at. They called and said to come pick up the truck they couldn't More

by JEEP21492.MT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get names
Jun 06, 2024 -

Honolulu Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 01, 2024

They can help you get a car. Good customer service. If you there they are willing to help you get a car More

by HADEPAS808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Nakama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 01, 2024

Micah was awesome. The car issues has been resolved thanks to the warranty. Mahalo GMC More

by EESERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah W
Jun 03, 2024 -

Honolulu Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 31, 2024

Liana Ancheta-Ongory Is the reason for a 10 star rating. Excellent customer service and follow up. Wonderful personality, courteous and kind. More

by CINDYHAWAII
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Liana Ancheta-Ongory
May 31, 2024 -

Honolulu Buick GMC responded

Hi Cindy, we're delighted to hear that Liana provided such excellent service at Honolulu Buick GMC Cadillac. Thanks for sharing your experience, come visit us again soon!

May 31, 2024

Awesome customer service! Akira and Andrew were super helpful. Love the GMC family vibes, Highly recommend purchasing your next. Vehicle from them!! More

by JUSTIN@JSXHAULING.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Akira Wood, Andrew Morey
May 31, 2024 -

Honolulu Buick GMC responded

Thanks for the glowing review, Justin! We're glad to hear Akira and Andrew provided awesome customer service at Honolulu Buick GMC Cadillac. Enjoy your new vehicle, and welcome to the GMC family! Come visit us again in the future!

May 28, 2024

Micah always provides excellent customer service. He is consistently Very attentive and accommodating. My oil change was done quickly and efficiently More

by DNazarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah
May 28, 2024 -

Honolulu Buick GMC responded

Thanks for sharing about your experience with Micah here at Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 27, 2024

Kathryn Benson-Keehn was great. She was prepared for us and answered all of our questions. She made the process smooth and handled everything with a smile. More

by DUSTINSHIMAMOTO
Recommend Dealer
Yes
Employees Worked With
Kathryn Benson-Keehn
May 28, 2024 -

Honolulu Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kathryn and our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 25, 2024

The service was the best. On time performance and customer service was extremely professional. The service advisor Micah represents the dealership well and I would recommend t More

by HENRY.ONISHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah W.
May 28, 2024 -

Honolulu Buick GMC responded

Thank you, Henry, for choosing Honolulu Buick GMC . Your feedback and rating mean a lot to us. We're glad Micah was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac