Honolulu Buick GMC

Awesome Job!! I would like to take a moment to extend my gratitude and appreciation to Honolulu Buick GMC Cadillac, the dealership was excellent right from the star I would like to take a moment to extend my gratitude and appreciation to Honolulu Buick GMC Cadillac, the dealership was excellent right from the start. Spoke with Cathy and she recomend me to Jon ,I am very pleased with Jon Palting, one of the cars salesmen. He was extremely professional, courteous, and made me feel very comfortable.I highly recommend asking for him, you won't be disappointed! Customer service was amazing & they have a beautiful selection of vehicles. I am extremely pleased with my pre owned Grand Cherokee. If you are thinking about purchasing a car or truck, this is the place to go :) thank you for your outstanding guest service !! Bravo (with clap emoji) 👏👏👏👏 More

Helpful Very helpful and got me exactly what I was looking for. Called back when he said and found me the best deal. Would refer to anyone looking for a good Very helpful and got me exactly what I was looking for. Called back when he said and found me the best deal. Would refer to anyone looking for a good service and good deals. More

Great experience John Palting, the salesguy, was knowledgeable and he demonstrated a genuine concern for customer satisfaction. He wore appropriate work attire and wa John Palting, the salesguy, was knowledgeable and he demonstrated a genuine concern for customer satisfaction. He wore appropriate work attire and was well-mannered and well-spoken. He is an asset in your team. Mahalo to John and the rest of the Cadillac team for an exceptional customer experience. Keep up the good work! More

Best car buying experience I've had . My wife and I went on a Saturday just to look at cars. We told the sales manager that we didn't want to talk to a salesman just yet. They honore . My wife and I went on a Saturday just to look at cars. We told the sales manager that we didn't want to talk to a salesman just yet. They honored our wishes and didn't bother us until we were ready to talk. Lenny was our salesman and we not only found us the car we wanted, he got us a great car in the color we wanted with all the accessories we were looking for. The finance manager Sang, was awesome. He got us a great rate, and negotiated the price of the car so that we were able to get the extended warranty, lifetime oil changes and other extras without emptying our wallet completely. I appreciate the no pressure sales and honest car discussion from Lenny, Sang, the manager Tony and everyone else that worked with us to get us in a car that we are happy with. More

New car leasing Took my car into service and service advisor Chester advised me that I had some repairs that needed o be done to my 8 year old SRX. Asked if I though Took my car into service and service advisor Chester advised me that I had some repairs that needed o be done to my 8 year old SRX. Asked if I thought about getting a new car and he could have someone prep a similar car to my SRX. That is when he introduced me to Lennie. Great guy, very patient and knowledgeable. No "pressure" to buy or lease. Helped make the process smooth and easy. Not the hassle it used to be before. Highly recommend you see Lennie if you need to purchase/lease a new car and for service, deal with Chester. Two great guys and a great dealership. Cadillac all the way! More

The best dealer ship in Honolulu If you are having problems with credit or financial issues, go see rob and joey they will do everything in they power to get you approve the same day. If you are having problems with credit or financial issues, go see rob and joey they will do everything in they power to get you approve the same day. They are a team there and a man of they word from my experience working with them. Alohi More

Great dealership Great customer service and good price right up front. They were happy with providing a car fax and the Kelly blue book price for the vehicle I purchas Great customer service and good price right up front. They were happy with providing a car fax and the Kelly blue book price for the vehicle I purchased. The dealer was Great at accommodating my needs for the purchase. More

Search for a new car Great job by Rob in our pursuit of a new vehicle to lease. We were very torn and ended up leasing another vehicle but Rob was gracious when I told hi Great job by Rob in our pursuit of a new vehicle to lease. We were very torn and ended up leasing another vehicle but Rob was gracious when I told him. He is very well informed and very helpful! Thanks, Rob! More

Rob is truly the best! Aloha my name is Kailee, Recently I have financed a car through Honolulu Buick GMC Cadillac and could not have been happier with the service I rece Aloha my name is Kailee, Recently I have financed a car through Honolulu Buick GMC Cadillac and could not have been happier with the service I received from Rob. He was friendly through the entire procedure and guided the sale very nicely and in a timely manner. I came in that day to look at a car I had seen online and he took me right away to see and test drive the car. I was most impressed that he didn't push or rush the process of buying a car on me. He talked and communicated clearly with both me and my dad through the paperwork process. It felt like he was part of our family the way he talked and joked around with us. I have been to other dealerships where it felt like all they cared about was selling us something. Rob is Ohana. He definitely took very good care of us and still continues to care of us. He went above and beyond that day, from helping us take three cars home, detailing our newest car the next day, and even helping me with questions that I had a week or so later. Thank you Rob for the fantastic service. We will definitely come back if we need anything else. Kind Regards, -Kailee More

Outstanding Customer Service Norlan Horita was outstanding and guided throughout the process. Made every effort to make us feel comfortable and informed. The entire process was sm Norlan Horita was outstanding and guided throughout the process. Made every effort to make us feel comfortable and informed. The entire process was smooth. I would like to thank Jay Lenin and Norlan very much for all their help More