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Howard Orloff Jaguar, Volvo Cars, Land Rover

Chicago, IL

not yet
rated
45 Reviews

1924 N. Paulina Ave

Chicago, IL

60622

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Showing 45 reviews

December 19, 2021

My car was sent to Howard Orloff for repair of brake system. At the time the car was taken in there was a crack on the right side front headlight but the headlight was working properly.only had a crack More

by beverly.e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The entire staff
Dec 19, 2021 -

beverly.e responded

My car was sent to Howard Orloff for repair of brake system. At the time the car was taken in there was a crack on the right side front headlight but the headlight was working properly.only had a crack in the cover. At Howard Orloff I don’t know what they did to it but I winded up having to replace the light at over 800.00 dollars. They must have done something to the light to cause it to fail as it was working properly. I no longer trust Howard Orloff to repair my car. Seems they make up stuff to run up the bill. I hope never to go back to Howard Orl

Dec 22, 2021 -

beverly.e responded

My car was sent to Howard Orloff for repair of brake system. At the time the car was taken in there was a crack on the right side front headlight but the headlight was working properly.only had a crack in the cover. At Howard Orloff I don’t know what they did to it but I winded up having to replace the light at over 800.00 dollars. They must have done something to the light to cause it to fail as it was working properly. I no longer trust Howard Orloff to repair my car. Seems they make up stuff to run up the bill. I hope never to go back to Howard Orl

October 29, 2021

Went in for diagnostic. First observation is there are no women working the service repair desks at Orloff Volvo Chicago. Secondly, they charge you for things you don’t need on your car and perform them befo More

by kimchis.spirits
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roger, John
July 25, 2021

On 04/01/21, Howard Orloff Landover Chicago performed some work on my 2020 Range Rover. About 07/05/21 the car started making some loud noise. No available appointments until 07/21/21. The car noise got More

by Monsterlife
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DAVID ORLOFF & Greg Urban
February 11, 2021

Do NOT spend your money at Orloff. They are dishonest. Please learn from my mistake & spend your money elsewhere. Their client service is absolutely awful. More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Everyone is awfl
January 30, 2021

I have owned Range Rovers for 18 years and am giving up. Why? Howard Orloff! They have the worst “service”. They are fully aware there is an issue with their service department and I don’t think they fi More

by Randy S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alicia Houston
December 08, 2020

1. Exasperated an issue. Car adopted somehow clanging noises. 2. Scratches/nicks after "entry" written insp., Although my car wasn't new ( 95,000 miles ) told cars not new suppose to have them (scratches More

by A. Powell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Leach, Tim Byrnes
July 26, 2020

The dealership seems like a wonderful place. But my experience with Shawn Stephens changed my perspective on that. Bad experience overall; I won’t return!!! More

by Iowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Stephens
May 04, 2020

Worst Dealership! Do NOT visit this dealership for any servicing. My Jaguar was in perfect condition and I took it to Howard Orloff for a brake change and they screwed More

by abd_kdaif
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
The Manager who's name I forgot
May 23, 2019

Akrim A. His thoughtfulness and genuine care averts disaster Akrim A. deserves a great dept of gratitude from me. I had what seemed like a very minor condition materialize with my Jaguar the night before I had More

by medicine hat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akrim A.
September 28, 2018

AMAZING EXPERIENCE AT HOWARD ORLOFF WE GOT OUR BRAND NEW VOLVO XC 90, AND WE ENJOYED OUR EXPERIENCE. RALPH RIPPERT WAS VERY PROFESSIONAL AND EASY TO WORK WITH. HE HELPED More

by DM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Lippert
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