Hudson Nissan
Jersey City, NJ
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I had the worst experience with the Hudson Nissan dealership and because of this I recently terminate my lease with Nissan. On January 2008 I went in to trade my 2007 Nissan Altima because the salesp dealership and because of this I recently terminate my lease with Nissan. On January 2008 I went in to trade my 2007 Nissan Altima because the salesperson told me that after a year I had the option of trading it for a newer vehicle with no penalties. When I enter Hudson Nissan I went to Isaias Ramos and his reply was he never said that to me and in fact he was claiming that he was never my salesperson when I had the paperwork that clearly stated that he was my salesperson. This car was nothing but headaches I have a horrible experience with the brakes and went numerous times to the service dept and they never resolve the problem. Isaias Ramos then transferred me over to another salesperson called Rolando Hache and he didn't want to resolve the issue either he just rudely got up and told us we had to leave now and left us in the showroom. So we left and took their names and made a complaint to consumer affairs and that is why I made my decision to terminate my lease. I felt like they didn't want my business and I would never recommend this dealership to any of my friends. I would never deal with Nissan or Infiniti again. They just lost a customer for life. More
This dealership is putting me through the worst experience of my life. I bought a 2008 Nissan Altime on August 8 2008 and have yet to recieve my license plates. So yes, I have had a new car sitting experience of my life. I bought a 2008 Nissan Altime on August 8 2008 and have yet to recieve my license plates. So yes, I have had a new car sitting in my driveway for a month doing nothing. Nobody returns phone calls, it is the absolutelty the most unprofessional dealership I have ever encountered. I reccomend to no one, please do not go there. They sell a lot of cars, thus, they don't care if they xxxx one or two customers off. More
The internet sales rep bugs you every 15 minutes before the appointment for the confirmation where I confirmed it in the very first call. But I thought its okay. When we reached there, the first sales p the appointment for the confirmation where I confirmed it in the very first call. But I thought its okay. When we reached there, the first sales person Khurram apporoches us and offers to help us.. Asks us which model we are interested in, goes in to check the inventory and comes with a key of one of the car for test drive.. I thought he would come with us and show us the features which I was really interested knowing. But he didnt come and told us to drive around the place which we were not quite familiar with.. In the whole drive we were more concentrating on not getting lost than knowing how the car is! When we came back, Khurram was gone! We were told to contact another sales person Ali. We told him to show us the features and why would I prefer Rouge than CRV.. Ali slams at us saying take the key and see it.. When I asked to give the quote which we would want to compare with CRV then he says go to honda.. and whether we were okay with sparing half an hour for quote! Now, why wouldn't we??? He was behaving as if he is the customer and I am the sales person! I finally had to go to the manager who came with us to Ali.. There he started all lies and said what we were saying was a lie!!! That's ridiculous! I have been to other dealers but never experienced such pathetic service ever! It was just a waste time! I would highly recommend not to go there! More
I bought a used luxury car from Hudson Nissan which is a subsidiary of The DiFeo Auto Group. Before I made the purchase I asked them numerous time if the vehicle was ever involved in an accident. They produ subsidiary of The DiFeo Auto Group. Before I made the purchase I asked them numerous time if the vehicle was ever involved in an accident. They produced a Auto Check Report that they altered, hiding the accident. A few weeks later I purchased my own Auto Check Report as well as a Carfax Report which both reflected the car crash, as a matter of fact Auto Check Report,which they told me they routinely rely on, showed two accidents. Currently I have a law suit filed with the New Jersey Superior Court for Consumer Fraud. Customers beware of this unscrupulous dealership. More
Parts Dept people think they are mechanics. I wanted to order parts to do simple maintenance on my 2000 Maximas transmission. When I said I wanted to order the transmission fluid strainer ,after standing a order parts to do simple maintenance on my 2000 Maximas transmission. When I said I wanted to order the transmission fluid strainer ,after standing at the counter for almost 10 minutes being ignored by a parts counter clerk that seemed to feel I was invisible, then the parts counter Einstein told me I could order it but would have to split the transmission case to replace it.....um.....not even close to reality. I declined the advice and ordered the part. The transmission fluid strainer, for the 2000 Maxima, is a replacable part accessed by dropping the trans fluid pan and removing several bolts and one nut. If you want to buy parts from Hudson Nissan do your homework first and dont listen to the parts counter staff as they know less than the average backyard mechanic. I also used one of those flyers Hudson Nissan sends customers regarding discounts on parts and service; the parts clerk took 15 minutes trying to figure out how to apply a simple 10% parts discount. All I can say is BUYER BEWARE when dealing with Hudson Nissan! More
Hudson Nissan use deceptive pratices, the never tell the truth.. AVOID AT ALL COST, they charged me 400 to reset my computer.<br><br>My Nissan Altima 2002 stalls all the time, as soon as it hits 2500 RPM. P truth.. AVOID AT ALL COST, they charged me 400 to reset my computer.<br><br>My Nissan Altima 2002 stalls all the time, as soon as it hits 2500 RPM. Per the Hudson Nissan the problem is being caused by the DashBoard Circuits.. (Unified Meter) according to the Service Manager, it controls the RPMS and transmission, it sound like xx to me. Can anyone with knowledge of this help<br>me out.They want 600.00 plus labor to replace it... 'm leasing ,<br>why should I have to pay.<br> <br>This is the last Nissan that I buy.<br> <br>Year/Make/Model: 2002 NISSAN ALTIMA SE<br>Body Style: Sedan 4 DR<br>Engine Type: 3.5L V6 DOHC MPFI 24V More