Hudson Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: sal selles

My Review of Hudson Nissan:
From the first time we evey bought a nissan from sal back in 1990 we have always gone back to him which is about every 5yrs. we have always had agreat experience there and always left with a new car. if ever we had an issue sal or one of his associates fixed the problem. i had a problem with my brakes making a sound after 5 months of buying my car and sal told me to bring it back replaced all the brakes and gave me a rental at no cost to me. really what dealership does that? i have and will in the future go to hudson nissan to either buy or lease a new car.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Doreen, Khurram

My Review of Hudson Nissan:
I bought a car with certified check. After 2 weeks, I still didn't a title. The dealer wanted to wait 15 business days for a certified bank check to clear. Once Doreen in Customer Service took over, it was completed in only 3 days and the car was picked up for shipment overseas on day 4.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeremiah, Isiah, Sal

My Review of Hudson Nissan:
I bought a used truck here. After getting the truck home I noticed that the tires had some defects which I felt were to bad to ignore.

I called Sal and asked me to come in.

I drove out with brand new tires at no cost to me even though the original set were about halfway worn out.

Can't complain about that.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: James

My Review of Hudson Nissan:
I took my Nissan Murano for check up to Hudson Nissan on Oct 30th, 2009, I dealt with a person by the name James. They found that the transfer case seal needs to be replaced. I made an appointment with them for Nov 13. I dropped the car off on that day, James took care of the paperwork and he called me after the work was completed. I picked up the car after work, great customer service and great price. They also have a shuttle which takes the customers to Journal square, that was very convenient to me because I work in the area, I didn’t have to wait there and I didn’t have to take the day off from work.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Larry, Sal, H-can;t remember the spelling

My Review of Hudson Nissan:
Ok, I did my due diligence in trying to find a "decent" car dealer and this dealership is by far the best, and most honest dealers that I came across. Who ever reads these reviews, I hope that the other reviews will not discourage you from going to Hudson for yourself, as it initially did me. I went to places like Route22 Nissan, Route280auto, World City Auto in the Bronx, AG Suzuki...now those are sleezy dealerships.. hidden fees ($2k reconditioning fee at Suzuki in Queens City(BS!) World City Auto OMG! $1500 doc fee, bank fee, dealer fee, birthday fee.....), dishonest/rude salesman (the salesman at World City was so lazy he didn't bother to get a dealer plate when I took the car out for a test drive so he kept saying don't drive by the cops!) and crappy cars.

My car was totaled and I PAID for a rental for TWO months because I refused to give my business to a sleezy dealer. The price that Hudson gave me was more than fair. My credit is so so, but they still were able to put me in a car that I was happy with and within my budget. Buying a car is like any other transaction. You wouldnt just blindly buy a house and the same applies for a car. DO YOUR research before you go into a dealership i.e carfax, bluebook/TMV, warranties. Ask questions. I bought unlimited carfax reports and my laptop to every dealership, so I was able to immediately get info on any car the salesman put in front of me. Selling cars is a business and their business is not to save you money, so unless you have the knowledge to know you need to ask certain questions, I highly doubt that ANY dealer will just volunteer the information.

I had all of the stero typical odds against me-I'm a female, young, and I went into the dealership alone! But because I did my research I was able to leave confident that I had gotten the best deal. 50% of that was due to the fact that I was at a REPUTABLE dealership and the other half was because I knew what car I wanted and how much I could afford and I stuck to my guns. I hope this helps.. Thank you Sal for pulling out my chair when I got there, To Larry being straight with me about any additional fees which was ONLY 275 + tax/tag/title and to my sales guy for going back and forth with my counteroffers!

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Rolando

My Review of Hudson Nissan:
These guys kept me for more than an hour after a test drive to try to sell me a car. They did not have the car I wanted, but tried everything possible to get me to take another car. One of the financial managers even told me that since it's just for 3 years, I can put up with the color I'm not crazy about. What's worse is that after wasting all that time there, I had a better monthly quote for the same selling price for a different car across the street. They only quoted me a lower number due to a request to include a down payment. Don't bother with these guys. You can do a lot better elsewhere.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Sal, Jairo, Leon Knott

My Review of Hudson Nissan:
On monday (07/27/09) I negotiated the price of a Nissan Altima 2.5 CVT S car over the phone (MSRP $22,715) for a final amount due of $13,560 after the manufacturer and CARS "clunker" rebates. The internet sales person I spoke to was Leon Knott. He assured me several times over the course of the week that the price was correct. I scheduled to meet with him and buy the car on Friday. I told him that I was driving over 2 hours to get there and purchase the car. I got a certified check from my bank, took off from work, brought my daughter to a babysitter, and drove my gas-guzzler to the dealership. When I got there, they refused to honor their price. In fact, they even calculated their new price by deducting the $4,500 CARS rebate after taxes, essentially making the price over MSRP. The floor manager (who gave me his wrong business card) claimed that the dealership recorded my phone call (which, if true, I was not informed of, and which is illegal to do) and when he "listened to it" to confirm my story, he said that I never said the "S" model and that the price was only for the "2.5" model. He refused to let me listen to the recording (assuming it actually existed). I suspect there was no recording because he said it was a recording from Friday. I did call the dealership before I left home to confirm my appointment, since I was driving from so far away, but I never mentioned the car model then. When I caught him in that lie, he accused me of harassing him, kicked me out of the showroom, and threatened to call the police. I asked to speak to Leon several times throughout my visit to Hudson Nissan and they refused to get him. I suspect that Leon knew from the start that the price he gave me was just to get me in the store. I wasted an entire day and lost a lot of money. And, I didn't get a car at a time when the future of the CARS Rebate program is uncertain, so Hudson Nissan also might have caused me to lose the opportunity to take advantage of the CARS program. Hudson Nissan's poor and insulting customer service, and (what amounts to) false advertising is a terrible way to do business. They should be formally investigated.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Javier,

My Review of Hudson Nissan:
Just a quick synopsis of what transpired between them and I. We were in the market for a 7-8 passenger vehicle. Nissan was running a great special APR of 2.9% apr for 72 months on leftover NEW 2008 Pathfinders. Hudson Nissan happened to have a Silver LE which showed in stock on their website. It had everything we wanted, i.e, Navigation, Rear Seat DVD etc. So I make them an offer through their website and get one of those automated responses from their Internet manager Javier, saying "he is trying to locate the vehicle"!!! I mean come on!!! They probably had about 6 Pathfinders, all leftover 2008 models, and only one that was an LE with NAV and DVD. I mean, how hard is it to locate that!! Anyhow, later on I get a call from one of their sales guys that the truck is still available. I re-assert to him that I am looking to take advantage of the special financing for the leftover 2008s and so the truck has to be new. I get the usuall spiel about "come in and lets deal"... so i make it to the dealership after taking time off from work, and after getting there, what do I find out? THE TRUCK WAS A DEMO WITH 25,000 MILES ON IT!!! To top it off, I get a smart answer that "Technically its never been titled and was driven by the manager, so it is still considered new!!! These guys are a bunch of crooks!! It wasn't till after this experience that I googled them and read reviews right off of google and found that absolutely no one had anything good to say about them!! I am amazed at how these kind of buisnesses stay operating!! I wish I had enough spare time to start a grass roots online campaign against such businesses!!!

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: ISAIAS RAMOS

My Review of Hudson Nissan:
I had the worst experience with the Hudson Nissan dealership and because of this I recently terminate my lease with Nissan. On January 2008 I went in to trade my 2007 Nissan Altima because the salesperson told me that after a year I had the option of trading it for a newer vehicle with no penalties. When I enter Hudson Nissan I went to Isaias Ramos and his reply was he never said that to me and in fact he was claiming that he was never my salesperson when I had the paperwork that clearly stated that he was my salesperson. This car was nothing but headaches I have a horrible experience with the brakes and went numerous times to the service dept and they never resolve the problem. Isaias Ramos then transferred me over to another salesperson called Rolando Hache and he didn't want to resolve the issue either he just rudely got up and told us we had to leave now and left us in the showroom. So we left and took their names and made a complaint to consumer affairs and that is why I made my decision to terminate my lease. I felt like they didn't want my business and I would never recommend this dealership to any of my friends. I would never deal with Nissan or Infiniti again. They just lost a customer for life.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: ROLANDO HACHE, DOMINGO UNEZ

My Review of Hudson Nissan:
This dealership is putting me through the worst experience of my life. I bought a 2008 Nissan Altime on August 8 2008 and have yet to recieve my license plates. So yes, I have had a new car sitting in my driveway for a month doing nothing. Nobody returns phone calls, it is the absolutelty the most unprofessional dealership I have ever encountered. I reccomend to no one, please do not go there. They sell a lot of cars, thus, they don't care if they piss one or two customers off.

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