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Humboldt Chrysler Dodge Jeep Ram

Humboldt, TN

4.6
135 Reviews

3301 Eastend Dr

Humboldt, TN

38343

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135 Reviews of Humboldt Chrysler Dodge Jeep Ram

September 30, 2024

Nancy has been great to work with! I hate that this dealsership recently closed. My nearest dealer is 30 miles and of course I will miss Nancy and her help with all my vehicle needs More

by DGRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
Sep 30, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you for choosing Humboldt Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad Nancy was able to help! Humboldt Chrysler Dodge Jeep RAM Management Team

September 30, 2024

very clear and up front about cost and numbers. i never felt like i was getting cheater or ripped off. good service More

by pknoxp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Rushing
Oct 01, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Humboldt Chrysler Dodge Jeep Ram are glad to have you as a customer. Humboldt Chrysler Dodge Jeep RAM Management Team

September 29, 2024

The sales person and sales management were great, the finance guy was ok, did leave a few items unexplained, which I didn't notice till after the sale. When it came time for dealership to process paperw More

by tmcclure662
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Fisher, Brendan Smart, Steven Rushing
Sep 30, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

We are sorry that you didn't have a completely satisfying experience. Thank you for bringing this to our attention, and we'd like to know more about your visit. Please provide the best way to contact you and we will make sure to follow up, or you can reach out to us directly at (731) 747-3458. Thank you again for your input, and we hope to hear from you soon. Humboldt Chrysler Dodge Jeep RAM Management Team

September 26, 2024

I have called at least five times to get my LoJack activated. They refer me to Jones ram and Crysler and I called there. Leave a message for Jamie or somebody and they don’t call me back and this is h More

by Buckalewbc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Rushing
Sep 27, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with a 5-star experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us at (731) 747-3458 so that we can speak directly, we'd love to address your concerns in detail. Humboldt Chrysler Dodge Jeep RAM Management Team

September 24, 2024

Great maintenance professional and courteous and knowledgeable and very helpful would bring my vehicle back anytime More

by mandelroberson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Jordan
Sep 26, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Humboldt Chrysler Dodge Jeep RAM Management Team

September 24, 2024

Great service timely work but the service is very over priced paid $125.00 for oil change only! More

by MWILLIAMS157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
Sep 26, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you for choosing Humboldt Chrysler Dodge Jeep Ram. We look forward to having you as a valued customer for many years to come! Humboldt Chrysler Dodge Jeep RAM Management Team

September 20, 2024

Super nice employees very knowledgeable and great at explaining everything to me. All the staff spoke to me was greatly appreciated. More

by shendrix38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
Sep 20, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Humboldt Chrysler Dodge Jeep RAM Management Team

September 19, 2024

The customer service here was great! They are easy to talk to. They listen to what you are looking for and are great about finding that! More

by mikayladepalma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Smart, Steven Rushing
Sep 20, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out, Mikayla. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Humboldt Chrysler Dodge Jeep Ram! Humboldt Chrysler Dodge Jeep RAM Management Team

September 13, 2024

Always willing to listen and help. All my Dodges I own they took care of them. More

by arm5477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey, Shannon Jordan
Sep 13, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Humboldt Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Humboldt Chrysler Dodge Jeep RAM Management Team

September 01, 2024

I’m happy with the truck but the headache of everything was a bit much. They come with a warranty on the power train but they had no real details regarding it. They tell you what it covers but it’s your re More

by brett_eberhart
Recommend Dealer
No
Employees Worked With
Nancy Bailey, Lee Thomas, Shannon Jordan
Sep 04, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, Brett, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Megan Pettit Humboldt Chrysler Dodge Jeep RAM Management Team (731) 747-3458

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