I purchased a new 2016 Azera Limited and was very disappointed with the delivery service. I was told the car would be detailed, scratches fixed, mud flaps installed. Was notified the day of pick-up that the mud flaps hadn’t arrived – signed the deal on Saturday with delivery the following Friday, suspect the mud flaps weren’t ordered on Monday as promised – Tues was July 4th. The car was dirty (it hadn’t been detailed): dirt in gas tank compartment / trunk ledge / door jambs, dashboard & interior filthy, windows filmy, engine compartment dirty, chrome & glass top spotted. The car hadn’t been waxed. The car I traded in was cleaner than the ‘NEW’ car. The salesman, James Webber was apologetic – but he acknowledged that he dropped the ball. Hunter dealership agreed to have an outside firm detail the car & they’d cover the cost. Salesman didn’t bother submitting the check request for the detail work until we bugged him a week later. As of now, we have other issues that are still unresolved and we’re waiting for dealer response, including: new chrome trim pieces, scratch repair, rear mud flaps, updated navigation version. We also still haven’t received Florida registration, tag sticker, and title. Things started getting resolved when GM Tom Morrow got involved. Though, it’s unlikely we’d buy another car from this dealer.