5 stars earned due to exceeding all my expectations. Hassle free appointment scheduling, attention to detail, and great attitudes. Cliff Broderick, Service Advisor, is exceptional as an advocate for the customer. Smart, nice, articulate about technical matters, and 100% reliable! If he makes you a promise, you can count on him making it happen.
I live in a town that has another Ford dealership but their service department is still stuck in the 1970's. Although it's inconvenient for me to do business with Huntersville Ford because of heavy I77 traffic, I'll continue to spend my money with you guys as long as you have employees of Cliff's caliber.
Count me as a loyal fan!