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Tom Peck Ford - Service Center

Huntley, IL

4.9
148 Reviews

148 Reviews of Tom Peck Ford - Service Center

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September 09, 2014

Great Experience! Working with Tom Peck Ford was a real pleasant experience. The service department kept in touch with me on the status of my vehicle and it was a seam More

by bbeallis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
August 08, 2014

Tom Peck Ford of Huntley - Great Dealership Recently purchased my 8th car from Tom Peck Ford over the years, and I have all of my vehicles serviced there. The staff are all polite and friendly More

by JOBinder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger in sales, Tony and Ryan in Service, and Jorge in QuickLanes
August 06, 2014

Service The Service Department was very helpful and very knowledgeable. Diagnosis was done quickly and the car was ready to pick up when promised. Recommend More

by brass9317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
July 16, 2014

Pleasant and On Time Had my car in for a protection package that came with the purchase. Upon arrival, I was greeted by the original Sales reps Chris and Roger and then so More

by rich.pittluck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris & Roger
April 24, 2014

Service Excellent service department for taking care if warranty repairs along with the ability to utilize a loaner vehicle, the vehicle was repaired in a tim More

by Jackgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony P
April 02, 2014

Took my car to the quicklane service for a "the works oil change". They were very friendly upon entering and had my car in the shop in about 5 minutes. Mike answered all my questions upon arrival a More

by hanoverrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M Piper
March 30, 2014

i always have great service when i go there .when my pt cruiser needs an oil change or tire change they always take care of me when we had our taurus now focus and when i brought my sons hyundai in also n More

by kenrut77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tony
March 08, 2014

Easy to make an appointment. Kept me informed with progress of the repairs and when it would be ready. Really like the car wash. Flexible hours for drop-off and pick-up. More

by sfehrman1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
January 31, 2014

My Chrysler Cirrus was overdo for an oil change. With the Quick Lane service, I knew I could immediately drive over to Tom Peck Ford (about 5 minutes from my home) and get the oil changed. Wait time was More

by Captain45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge and Greg
January 17, 2014

Al took care of me as soon as I walked in the door. He was friendly and answered all my questions. I went in for an oil change and tire rotation. I was very happy with the prompt service I received. More

by jimnowak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro Soriano
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