Hutchinson Auto Sales - Service Center

Service well done. Had an engine DTC appear in my dash. Brought it to Hutchenson service, explained my issue. Since the car was ok to drive they gave me an option to se Had an engine DTC appear in my dash. Brought it to Hutchenson service, explained my issue. Since the car was ok to drive they gave me an option to set up an appointment so I could wait for the results or leave it and they would take me where ever I needed to go. I left it and later that day my service advisor Chris Solt called me and said everything would be covered by warranty. They were up front with their time table and kept me abreast of the progress. I do understand good service diagnostics and repair takes time and they were dead on. It took a week as predicted and I left with a clean car that ran like new. I appreciate the feedback during the service and not feeding me unrealistic schedules to satisfy me. Great experience. Thank you Chris. More

Excellent Good serivce in all respects and a pleasure to work with serivce dept staff. Appointments are timely and never. Had to wait excessive amount of time Good serivce in all respects and a pleasure to work with serivce dept staff. Appointments are timely and never. Had to wait excessive amount of time without offer of ride home. More

A/C Service The service department at Hutchinson Auto Mall (Cadillac) is very professional. The service writers are extremely personable and knowledgeable of the The service department at Hutchinson Auto Mall (Cadillac) is very professional. The service writers are extremely personable and knowledgeable of the required service.Service was performed promptly and efficiently. More

recall to check brake pads Courteous, no wait. The car was taken right away. And an explanation of no further action required. So there was no problem. Thank you, Carolyn Courteous, no wait. The car was taken right away. And an explanation of no further action required. So there was no problem. Thank you, Carolyn More

Satisfied with the outstanding service. Reason for my visit was for the 100,000 mile check up, oil change and new set of tires on my 2008 Cadillac CTS. I have driven this car for 7 1/2 year Reason for my visit was for the 100,000 mile check up, oil change and new set of tires on my 2008 Cadillac CTS. I have driven this car for 7 1/2 years and I always take the car to Hutchinson Auto Mall for all required maintenance. The Customer Service rep, Michelle, was most helpful in assuring my comfort while I waited for the work to be done. I didn't meet the mechanic that did the work but I was really pleased with his work - the car drives like a new car. More

Professional and friendly service.Clean facilities .All questions answered to my satisfaction. I received a detailing job on my Cadillac which is special in itself. Treated with respect and courtesy. All e questions answered to my satisfaction. I received a detailing job on my Cadillac which is special in itself. Treated with respect and courtesy. All employees I encountered were friendly and helpful. More