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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews
Call Dealership (615) 538-8870
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201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

February 09, 2023

Very nice and clean showroom. Everyone I spoke with was tentative and helpful. I will definitely recommend to others. More

by stopmc99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Robinson
Report | Print
Feb 11, 2023 -

Hyundai of Cool Springs responded

Hi, thank you so much for your positive comments about Hyundai of Cool Springs! Thanks again for the recommendation, and have an amazing day!

February 09, 2023

Sonny gets it done! ! The process was so quick and easy and Sonny made me feel comfortable and in the right hands. More

by Sammi.lawrence26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
Report | Print
Feb 12, 2023 -

Hyundai of Cool Springs responded

Hi Sammi, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. We hope you have a great day!

February 06, 2023

My experience with Rahsaan was outstanding! He was very reasonable, easy to talk to, and very professional. I am SO happy with my new car!! I highly recommend Rahsaan and Hyundai Cool Springs!! More

by Mia D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Brandon Alexander, Rahsaan Robinson
Report | Print
Feb 07, 2023 -

Hyundai of Cool Springs responded

Hi Mia, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 05, 2023

Rahsaan took care of us from beginning to end, making sure we were taken care of even after the sale was done. Props to him, Michael Brown, Brandon Alexander, and Mark Salvino for the great service and a More

by CCSLISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Michael Brown, Brandon Alexander, Rahsaan Robinson
Report | Print
Feb 08, 2023 -

Hyundai of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

February 03, 2023

Honest in what the say and quick with the paperwork. I will be back in the future. More

by Davidsisk525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Sonny Farmer, Brandon Alexander
Report | Print
Feb 03, 2023 -

Davidsisk525 responded

Awesome place to do business with

January 31, 2023

An easy transaction. Good car at a good price. Rashaan made sure I was happy and a valued customer. More

by Hweant
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rahsaan Robinson
Report | Print
Feb 02, 2023 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Feb 02, 2023 -

Hweant responded

I gave your dealership a good review because I didn’t want a bad review to reflect poorly on Rahsaan. I thought he did a good job. Throughout the sales process I was told that even though my car had been a loaner that it was a “new car”. “It has never been titled so we treat it like a new car”. Then at the very end you denied me a military discount because “it’s a loaner”. That left a very bad taste in my mouth and you can probably tell I’m not over it.

January 30, 2023

Sonny is the best! We felt welcomed, listened to, and taken care of in the best way. Sonny made sure we understood everything about the Tucson we purchased and walk More

by mindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Carl Helm, Sonny Farmer
Report | Print
Feb 02, 2023 -

Hyundai of Cool Springs responded

Mindy, we're glad to hear our staff took such great care of you! Here at Hyundai of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 29, 2023

Excellent person to make my buying experience pleasant and smooth. Will definitely recommend him to friends and family. More

by Catera4lcd@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
Report | Print
Jan 31, 2023 -

Hyundai of Cool Springs responded

Hello, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2023

What a pleasure working with Sonny! Very personable and knowledgeable! Explained everything in detail. Made this whole buying a pre owned vehicle a great experience! I would highly reco More

by mooey2308
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad , Sonny Farmer
Report | Print
Jan 30, 2023 -

Hyundai of Cool Springs responded

Hi, thank you so much for your feedback about Hyundai of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 22, 2023

Sonny was amazing! Came in on his day off just to help me and worked to make sure I got the best deal possible. Best experience buying a car I’ve ever had! More

by sabrinapaxton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Farmer
Report | Print
Jan 24, 2023 -

Hyundai of Cool Springs responded

Hello, it really means a lot to us that you took the time to write such a positive review about Hyundai of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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