Back

Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

Directions

By Type

1,445 Reviews of Hyundai of Cool Springs

September 28, 2022

Craig Francis is awesome. He made the process of buying so painless and quick and he also made sure I had my future service appts set up ! More

by mw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Oct 01, 2022 -

Hyundai of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Cool Springs! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Wonderful experience with dealership especially Kim. He was always nice from the beginning. He allowed me to test drive a car which I mentioned I couldn't afford and he allowed me anyway. The dealership More

by Bkd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Duncan
Sep 24, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 22, 2022

Craig Francis was a wonderful salesperson. He was very friendly and personable.He also has stayed in contact with us over the years to see if there is anything he or the dealership can do. More

by Richard Beirne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Sep 24, 2022 -

Hyundai of Cool Springs responded

Hi, it really means a lot to us that you took the time to write such a positive review about Hyundai of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 19, 2022

I had a wonderful experience with Craig! He helped me quickly find exactly what I was looking for, and made the car buying process so easy! More

by gbeirne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Craig Francis
Sep 20, 2022 -

Hyundai of Cool Springs responded

Gbeirne, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2022

Mike Brown helped us find what we were looking for a hybrid Tucson. He kept us informed on delivery and guided us through the buying process. Mike set us up with time in a couple of days to go through a More

by Cindywv59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad H. Financing , Michael Brown
Sep 21, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2022

We bought a Venue 4 months ago. Everyone was so helpful but our salesman Craig Francis was the best. We still here from him take sure we are happy and to make sure we got recent rec More

by jenniferatwork
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Sep 20, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 19, 2022

Craig Francis was amazing to work with. He listened to my needs before discussing vehicles! More

by Trish B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Sep 21, 2022 -

Hyundai of Cool Springs responded

Hi Trish, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 18, 2022

My husband and I were buying our first car together and Craig Francis made the process so great! He was extremely personable and easy to work with. He stayed in constant communication with us throughout th More

by madelinermartie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Craig Francis
Sep 19, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 17, 2022

I’ve bought 4 vehicle here since December, Joe is a pleasure to work with , Cool Springs has a great streamline process for buy & closing deals, as a business owner I don’t have the time for the old Sc More

by kmproctor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Sep 19, 2022 -

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Take care!

September 16, 2022

Another great experience at Hyundai Cool Springs! We found the exact vehicle we wanted online. It was due to be transferred to another dealership that day, but Kim, Sandy, & the management staff we More

by powellr521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Cummings, Mark Salvino, Kim Duncan, Sandy Knechtel, Eddie Fagan
Sep 18, 2022 -

Hyundai of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
18
...