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Hyundai of Cool Springs

Franklin, TN

4.6
1,445 Reviews

201 Comtide Court

Franklin, TN

37067

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1,445 Reviews of Hyundai of Cool Springs

August 21, 2022

Awesome dealership, Craig Francis was amazing and very helpful. Got a great car for low price More

by Gooch09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Francis
Aug 24, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 20, 2022

Joe and "The Chad" were awesome. This has been the best car dealership experience I've ever had. I was able to get a vehicle that I love and they made it happen. Joe has some good s More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Joe Macke
Aug 23, 2022 -

Hyundai of Cool Springs responded

Hi Jay, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 18, 2022

Joe was amazing and very patient with my decision making. It took me over month to make a decision on purchasing a new car. Then I was out in a list to receive a new car when it arrived. Joe contacted me whe More

by rachelm916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
Aug 19, 2022 -

Hyundai of Cool Springs responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hyundai of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2022

Everyone was very professional and polite. The job was done in a timely manner. They washed and vacuumed the car for us. The Advisor explained about the next maintenance and that was appreciat More

by bigdog905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Falcone
Jul 28, 2022 -

Hyundai of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2022

Number 1 Dealership in the state by far. Exceeded my expectations tremendously. I’m forever thankful for the experience and pleasure of buying a vehicle from Genesis of Cool Springs. Joe Mac More

by Nate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Joe Macke, Carl Helm
Jul 18, 2022 -

Hyundai of Cool Springs responded

Hello Nate, we're happy you found our staff to be so supportive during your experience here at Hyundai of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

June 09, 2022

This is my fourth deal with Cool Springs Hyundai and Genesis. I can’t recommend this team enough. Joe is a great salesman and Mark always gets the finance just right. High class and professional all More

by William.m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Salvino, Joe Macke
Jun 11, 2022 -

Hyundai of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 10, 2022

I appreciate the excellent service you provided for me and Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. Thank you More

by BIRUKELIAS2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Pierce, James Falcone, Nick Taylor
May 11, 2022 -

Hyundai of Cool Springs responded

Here at Hyundai of Cool Springs, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

May 06, 2022

Joe Macke of Genesis Cool Springs is, hands down, the best car guy you could ever wish to deal with. He's honest, attentive, knowledgeable, customer driven and fun to work with. I have never had such an More

by snsarnold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke
May 08, 2022 -

Hyundai of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Hyundai of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 16, 2022

Hyundai of Cool Springs was accommodating to all of my needs and was prompt, efficient and thorough in caring for my car. More

by John
Customer Service
Recommend Dealer
Yes
Employees Worked With
Freddy has always been your best customer service ambassador , Mike Pierce
Apr 18, 2022 -

Hyundai of Cool Springs responded

Hi John, we are so happy to read such a great review about Hyundai of Cool Springs! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 09, 2022

This dealership was very helpful with finding us our new vehicle. They took all of our concerns into consideration. They did not try to fanangle us into something we didn't want. Ended up getting exactly wh More

by Anthony.scott0625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Macke, Jay Vallecillo
Apr 11, 2022 -

Hyundai of Cool Springs responded

Hi, it really means a lot to us that you took the time to write such a positive review about Hyundai of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. We look forward to your next visit! Take care!

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